Del Taco — Restaurant in Santa Ana

I love this Del taco. I visited on a Friday a little after one. There were 3 parking spaces available and the dining room was mostly full. The drive thru line was almost to the street. The thing that made this particular restaurant stand out was their regular crunchy beef tacos. Because these are the cheapest tacos most of the other restaurants put as little lettuce and cheese as possible. This restaurant puts as much beef lettuce and cheese as it takes to fill it up. It's amazing. I also had the 2 for 5 carnitas burrito and they didn't disappoint. The carnitas taste pretty authentic considering that they come from a fast food place. It's a simple burrito: beans cheese green sauce and carnitas, but it's magic. I will definitely be returning to this particular del taco. Even if it's 30 minutes away...

went to "this" del taco and ordered . I had to use rest room and the manager told me it's out of order. I looked at the other employees face when she said it and knew she'd lied😲 So I perceeded to ask her really how long has it been out of service 🤔 and then she gives an different answer😂 frist stop lieing to the costumer's, it's not nessasary and please don't talk about them in Spanish thinking that they don't understand 😲 I look "clearly" like I don't speak Spanish 😂 surprise I do since when did they start requireing on the management certification to tell bold face lies and talk about the costumer's in there face thinking that they don't understand. I don't think that's what she was trained to do lady manager please do your job as if the hire -ups were...

Avoid this Del Taco location.

Avoid this Del Taco location. I came in needing to use the restroom before ordering, and staff insisted they had to start my order first so the food could just sit out while I was gone. On top of that, the bathroom key didn’t even work. The service is confusing, unhelpful, and not customer-friendly.

Side note: Experiences like this highlight how fast-food culture has shifted — everything is about speed, cutting corners, and pushing product out as quickly (and cheaply) as possible. Instead of focusing on quality or customer experience, many places lean heavily on preservatives and shortcuts to fit the “quick service” model. If you care about what you eat, or how you’re treated as a customer, it’s worth thinking twice before supporting...