El Tapatio Restaurant & Catering — Restaurant in Santa Ana

DO NOT GO TO THIS PLACE!!! This place is a total scam!! I had my event there and everything that can possibly go wrong did go wrong! I deeply regret having my event there. The Owner Victor is hardly there, we would have a set time to meet up, he would either be late or wouldn’t show up at all. I would always be speaking to random people when planning for my event which was doubtably suspicious. When I signed the contract it said there would be great food and plenty of drinks. The day of the event they didn’t have half of the things they promised they would have; such as their variety amount of drinks. They provided with dirty stained table cloths and chairs. The floor was so sticky as if they hadn’t moped it in months. The food was absolutely disgusting. I went for the tasting and it didn’t taste nearly the same the day of the event. My guest weren’t able to eat the food because it was to hard and uncooked. Victor, the owner was there the day of my event and I spoke to him about the food and he said he would resolve the problem. At the end of the night, I got charged $600 for the extra platters that were served to my guest after they were at fault for serving uncooked food. I called Victor multiple times and days after the wedding to have a conversation with him in person about the event but he wouldn’t answer. When he finally did answer he short talked me he said he would call back but never did. He owns other venue locations and I have a feeling he does the exact same fraud to other people. There is a sign saying they have a buffet on certain days and times, I would go multiple times and not once did they have the buffet opened. Please be careful and don’t get involve with this place. They will just take your money and lie to you with...

This Restaurant was one of the best evenings out for our LEADERSHIP BANQUET. Our Student Development Program, from the Rancho Santiago Community College District, Santa Ana College School of Continuing Education, @ Centennial Education Center, Program of over 200 guest, enjoyed a wonderful Dinner, Entertainment & Dancing. Thank You Victor, the owner for the personal attention, for another year of...

This place is a scam I had placed my deposit of 500.00 and then made another 1000.00 payment prior to covid and then I had to cancel everything I know you don't get the initial deposit back of 500.00 but I never got my 1000.00 back and the manager did not return my calls when I was able to finally reach someone was told there was management issues. I will never book anything...