The only reason I did not give a higher rating to the store is because the person at the front counter did not want to give me the deal off of 5.99 for two medium two-topping pizzas. She told me the deal was only online (which is not explained online) and that she could not give me that price in person. I find this way of doing business very bad for customer service. The only reason I did not do the order online before is because my cell phone was dead and since the store is very close to where I live I decided to walk over and place my order. It is very sad to know that they didn't give me the deal of 5.99 for 2 pizzas in person. Extremely disappointed of Domino's Pizza. I hope they change that policy if it is a policy and if it is not I hope they intervene with this particular store on Bouquet Canyon in Santa Clarita so they can properly be trained. A store such as Domino's should give the same price for the same product no matter how...
Read moreI ordered 1 pizza with no cheese and it arrived with cheese. We told the driver and called the store. Talked to Diego and we were going to just cancel the order but he told us that a new pizza was being made and would be delivered soon. 1 hour later no pizza, called the store again and was told that the new pizza was sitting there for 10-20 minutes but would be delivered. I received a call a few minutes later saying to check outside and that it might be there. I looked outside no pizza. I was then told that he was going to call the driver. Was called back and told driver took a wrong turn? don't know what this means but a new pizza #3 would be made. After an hour and 45 minutes waiting for 1 pizza, I told him to just cancel the order. Didn't even offer a refund so I needed to ask for one, I would think that this would just be obvious at this point but guess not. This has left us very disappointed and...
Read moreThe changes made to your long standing coupon “(2) two medium 2 topping pizzas, or other menu items,“ was not nice at all. This promo has now changed to (3) three medium pizzas or other items. Secondly, the other items are now only pasta and sandwiches...no more chicken, bread bites, desserts or anything. Now if you want (2) two medium pizzas it’s $16.99, and full prize for any menu item besides the pasta/sandwich selection. That equals $19.24, and I have to go get it. Want it delivered and there’s another $5 charge and a typical person tips, which I believe in! We’re talking close to $30 for two medium pizzas??? I think I’ll drive to Little Caesar’s next time! Sorry dominos...you may lose a...
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