Food was AMAZING! 10/10 Most specially the rolls and sushi. The sushi bar chefs were very friendly and seems like really fun people.
The place was clean and cozy. I really appreciate that.
My only concern is that the server (girl with face piercings) didn’t seem to be pleased as we, and other customers walked in. She told us to sit anywhere, got our drinks, took our order and even gave recommendations when I asked her… (props to that). All our food came except for our appetizers, not sure why but that’s fine. She never came back to check in on us if we needed anything or if we got everything we ordered… I tried calling for her attention 3-4 times until she responded… When I was ready to pay my bill, I saw that I was still gonna get charged for the appetizer that she never served us. Although she apologized and fixed it. She didn’t greet nor thanked customers as people walked in and out of the establishment.
Maybe train them better to work on taking care of their tables/customers cause that’s one of the most important things to learn when it comes to building rapport for the business and your product, specially in the customer service industry. Other than that, I’d come back again, maybe on the sushi bar next time for a much...
Read moreI took my 6 year old here earlier today and we were both extremely dissatisfied. First of all two waitresses rushed us from the moment we walked in to order. We started off with hot tea and before we even took a sip they both asked if we were ready. I took my time because I hadn't been there in YEARS. Second, everything seemed very expensive. An order of soy beans (edemame) was over $6! Egg rolls were over $5! We were asked to order around 6 or 7 times in less than q0 min. We finally ordered a "chicken bowl" and it only took us a single bite each to make us want to leave. There was absolutely NO sauce at all and the meat was very dry. veggies look like they were frozen veggies you buy by the bag at the store without ANY seasoning whatsoever! my daughter immediately said "we should've gone to mikado's!" and when the head waitress asked what the problem was my daughter told her that the bowl from jack in the box was WAY better! they tried charging me for the food and told me that I HAD to pay until I offered to pay for the tea but assured them I would NOT be paying for the nasty food! GO TO MIKADOS JUST A FEW BLOCKS AWAY BY BIG 5 AND FALLAS if you want the best...
Read moreWhen we arrived, only two tables were occupied. The staff was mediocre, displaying a typical out of touch NPC attitude, as if they were just going through the motions for a paycheck. It took an hour and a half to receive our food for a party of three. To fumble the bag even more with their incompetence, they forgot my niece’s order and struggled to resolve a receipt issue, despite only one other table remaining! The food was bland and lukewarm. As the cherry on this dumpster fire, a staff member hovered over me with the handheld payment scanner, staring me down as I was pressured to tip for overpriced, below subpar food and terrible service.
This restaurant used to be a go-to spot in Santa Maria, but it now feels like they no longer care about their customer base and are a hollow shell of its former self. It seems they’re coasting on a tarnished reputation, surviving only because they’re the most convenient sushi option in the area. 0/10...I’d rather drive to AG for overpriced Japanese food than endure a pathetic excuse for a restaurant. California Sushi, you used to be beautiful. Now you’re just a sad Yelp cautionary tale....
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