McDonald's — Restaurant in Santa Maria

No I will NOT pull up when no one is behind me, and I will also not put up with the horrible attitude of the the gentlemen at the 2nd window especially when I was not rude about it, just firm that I wasn’t pulling forward. If someone doesn’t want to pull up, don’t give them attitude and walk away rolling your eyes, it make YOU look bad, not me. Also, 90% of the time I come through the drive thru the order is missing something such as the straw for the smoothy you handed me, or other items and I’m not about to get out of my car to come inside the restaurant to retrieve it. Learn some customer service skills, and don’t demand something from your customers that is clearly unreasonable. YOUR timers are NOT my problem. If you can’t get peoples orders out fast enough, that’s on you! Also asking for the app number before someone has even ordered is annoying considering we don’t always have the app handy ESPECIALLY if we’re driving to give it to you right then. Horrible customer service at this place, I’ll never be back. The one on Bradley has my business moving forward, even though it’s a further drive. Also, 15 seconds after asking me to pull up and park, my food was handed to me. No need to ask someone to park when they haven’t ordered anything off menu or custom and there is NO ONE waiting behind them. Sorry but this is a horrible business practice and should be stopped. You’re fudging your times to make the restaurant drive thru look better than it actually is. You’re just irritating your customers, and the attitude when a customer refuses is abhorrent. I wasn’t rude, I just said no thank you, no one is behind me. Now if you had more accuracy with your orders, I probably wouldn’t...

Very rude employee named Jalissa. I come to this establishment often. My husband and I were waiting in line at the register where jalissa had just taken a mans order in front of us. We then tried to order, and her first words were, "You can order at the kiosk." I told her I always order at the register because there's no option for me to add onions to my mc chicken. She then rudely said "yes there is you just press special request and it's there." " You have to order at the kiosk" my husband was like alright let's just leave we walked out to go to a different mc donalds but we came back in to get her name she rolled her eyes when asked her name and she was just standing there doing nothing so it's not like she was super busy that she couldn't take our order. This is the first time I have ever had at problem at this specific mc donalds and don't plan on comming back. Also there is no option or special request button to add the onions we double checked once we got to a different mc donalds, where we were happily greeted at the register where our...

At 735 a.m., 1 truck in the drive thru. We ordered a sanwhich with 2 drinks...simple right. No cheese on the sandwich. It's still easy. Somehow, it takes them 10 minutes to make the sandwich. When I get it, ask the guy if there's no cheese. He confirmed. guess what....yup cheese. Now I get it. It's early. But then I checked the receipt, and the idiot didn't even put it on the order that way. So we take it back to the second window. Say it was made wrong, so they say 1 minute we'll fix it. 5 minutes later, we get the manager bringing it to the window. We ask, "No cheese?" She confirmed. Guess again made wrong. At this point, we had to be at work, but this is ridiculous. Next time, I'm taking this to an attorney. Negligent homicide would be a terrible crime to be convicted of because you didn't do your EASY job correctly. This is a 7$...