Pizza Hut — Restaurant in Santa Maria

First we walk into the store. The gentleman at the counter starts asking what we want. I asked is there a menu? And he starts going small medium or large and rushed me to select topping which was half cheese and half jalapeños and onions. Now i expected the crust to be the original pan crust. It wasn’t , the onions were the size of huge quarters. I took the the pizza back and asked him i never ordered the hand tossed pizza and wanted a pan crust. He said this is the pizza hut standard and there is a higher charge for pan crust. Which is not true per the pizza hut website.

I said i didnt want this pizza, he literally took the pizza and threw in the trash in front of me. He also said hes been at this store for 7 years and he knows all the standards. And I should’ve scanned the qr code ( which is hidden on a board next to the register). He should have pointed out the qr when i asked him for the menu twice and kept talking to put the order in.

Plus i asked for crushed peppers, he said we dont do that and wanted to sell me a bottle of...

I saw on other reviews that they dealt with some incompetent people, I had the same experience. Ordered pickup via phone, 8.99 coupon deal personal pizza and 4 wings. Paid on phone then went to pick up, employee there was trying to invalidate my order and I believe was trying to make me pay full price. Asked me if coupon expired, obv would not have used coupon if it was expired. Said the phone tech system made some error, but I was confused IF my order went through and they MADE it, how does it make sense that it was not in system? Overall got the impression that there was some lack of competence and common sense, was little frustrated. Confused themselves and had to correct themselves. In the end I was told I was right then I took my order...

So I ordered the Box last night and the Delivery guy forgot the Soda and said he would be back with the 2 litter an hour later we realized that he wasn’t coming back anymore so we decided to eat our food and to our surprise they brought us the wrong order and it was some weird pizza nothing we would eat but by now it’s midnight and they’re closed so I decided to call today and I spoke to who claimed to be the store manager by the name of Josh who was the rudest store manager I ever spoken with. He basically told me I’ll give you one pizza thats it take it or get off my phone…. Excuse me but I ordered a couple pizzas, pasta, breadsticks and a soda so be careful buying here check your pizzas before the...