KFC — Restaurant in Santa Paula

When I got to the speaker it took a good 3 min that I decided to say hello is this working when someone finally Said all be right with u. After another 2 min finally they took my order i was then told they had no chicken breast for my order and I ordered anyways When I came to the window it took a good 5 min to get my food as they are having a personal conversation I sat there waiting for my family meal finally I get my order and when I get home 15 min away the chicken way raw and looking nasty and yes it had chicken breast so I must have been waiting for them to add it to my family pack but as they were not paying attention to the food it was raw I asked for the extra crispy and get the original under cooked. I drive back to get my money refunded 47.00 for a family meal that was not cooked right and the gas and time to go back should have been paid as well for their mistake . Was not happy at all will never use this...

For starters they didn't have any paper receipt to give me a receipt and they didn't have any butter. But what really irritated me was that I got a famous bowl but I told them with no chicken and no gravy Make it gluten-free and they did not there were pieces of chicken and I could not eat my famous bowl because of health reasons (I cannot eat gluten) So if I did not look at my food before eating I probably would have ingested it and been really really sick. Then they said everything was in the bag so I took their word for it and I probably shouldn't have because I did not get my biscuits. Very upsetting,& very...

Absolutely ridiculous experience. I don’t normally leave reviews, but this was just pure laziness and lack of care. I specifically asked for utensils THREE separate times — when I placed the order, when I picked it up, and even reminded the worker again before walking out. And guess what? No utensils in the bag.

How hard is it to do the one thing a customer politely asks for multiple times? It shows a complete lack of attention and professionalism. Now I’m stuck with a meal I can’t even eat properly because someone couldn’t be bothered to do their job right....