Sonoma Valley Bagel — Restaurant in Santa Rosa

This used to be one of my favorite breakfast places in Santa Rosa. We stop by on weekend when we are heading off on some little adventure. They usually have had a good selection of bagel and a cream cheese flavors. There a several sandwiches to choose from as well. However, the bagel selection the last couple of times as been more limited. I can deal with that to some extent because I like different kinds. The last breakfast there, the bagels were not quite as good as they usually are, but we're still decent. But the real problem is the service. Not only have the young people working there been less than friendly, they have messed up simple 2-bagel orders three times in a row despite repeating it back to us correctly. When getting the wrong spread the last time, they told me they were out of what I asked for. What they didn't do was tell me that in advance, or if plain cream cheese was ok. They just don't listen, or care anymore. I'm sorry to say but I think we'll be better off finding another...

Worst experience ever the older Asian lady was so rude she kept messing up my simple order of egg, cheese and onion with salt and pepper breakfast sandwich she started touching it with her fingers and rearranging the sandwich trying to add the salt and pepper she forgot and pulling up the melted cheese and egg to add mayonnaise after it was already done and talking about me and her language because she messed up the order she also toasted my two other Bagels when I didn't ask for it toasted and then got mad again when I corrected her I've been here a few times and it hasn't ever really been a good experience and they advertise boba drinks and they haven't had it not one time since I have come here.. the worst!!.. I like the product just not the people and the only gentleman that works there all the time, after I asked for a refund he did not try to be accommodating at all he gave me my money as if I was a problem and told me to have a nice day awful...

As a former NYer and self professed bagel snob finding 'your' bagel place is very important (same with pizza).

I've now made the rounds of the bagel place in and around Santa Rosa, purchased bagels from most of them, and Sonoma Valley is a clear winner for being the closest thing to a real NY bagel.

I don't buy the non-traditional types of bagels, for me it's just poppy, plain, sesame, and everything with cream cheese and sometimes lox, if you want a review of the non-traditional types with sandwich fillings that make no sense for me you will need to look...