Subway — Restaurant in Sarasota

The older lady at the register was very rude to me. I was paying for my order and my friends as well. They were still making his sandwich while cashing me out. I got chips and drinks to make them a meal. Afterward, while their rushing which is a good thing, ( just don't let it affect your customer service) my friend said he wanted cookies and not the chips. So, the older lady snapped back at me telling me this was and inventory item and I must tell her that in the beginning. ( The lady asked them other worker what sandwiches I have and only asked me if I was paying together or not) She never asked me if I even wanted chips or cookies. Afterwards, I guess she caught herself snapping at me, so she told my friend that today he would be getting 3 cookies because one was broken and it was better to give it away then toss it in the trash. So I guess we looked homeless to her, I don't know? I understand people have bad days. But if your way of saying sorry was to give food that you said you would have to trash. I think a simple, I'm sorry I've had a ruff day week whatever. Would of just been fine with me. The food was great and the people who made the food we're great and I'll go back, I just hope moods well change if I...

I love subway,and would of given it more stars...BUT,at this location there's a guy who works here that just shouldn't have a job that requires him to deal with the public. I went here with my mom (75yrs old) and she told this guy she wanted the sandwich they were advertising on tv commercials with turkey,avocado and mozzarella. He looked at my mom and said "I don't know what your talking about I don't watch TV." So the lady there jumped in and told my mom what it might be and my mom agreed. This store is on the way home and its so convenient,but I haven't been back, and won't as long as this smart alec who can't even help a customer figure out what they want to order cause he don't know what they serve. This same guy has made us sandwiches on not so...

Truly is sad because this used to be the best subway in town, I order online and go inside very often to this store. And recently is has been a horrible experience in both situations. When I order online it's ALWAYS wrong, it's never toasted, it's slapped together like a 5 year old was making my sandwich. Absolutely no care, and then the worst part is when you go into the store, it's almost worse, the employees hate their jobs or life's so much it almost makes me feel bad for coming in to order food, it's like emotionless zombies who are only there to collect a check. Will unfortunately be making the drive to the Clark...