Milano’s Pizzeria — Restaurant in Scituate

We have ordered from here 6 times. The 1st 2 times the orders were correct and delicious. The past 4 times, every order was wrong from missing items to getting the order so completely wrong that we wondered if we received someone else's order. When they fixed the incorrect items, we were left waiting an addition 45 mins-1 hour to get correct orders. We continued to give the benefit of a doubt and still ordered from here, but never was there an apology or even a token of incentive to give them an other try (such as even 10% off next order). Tonight was our last time ordering from here. We wish them well on their business and hope they get their place better organized. Such a shame as their food is pretty good, but their customer service and ability to deliver 2 basic pizzas correctly is...

I had 2 slices and threw it in the trash. I asked for the pizza to be more on the “well done” side and when I opened it at the store, it was soggy and it was all falling off with puddles of oil on top and they overloaded it with cheese.I asked them to put it back in the oven for a few minutes and the people working there acted insulted that I would ask such a thing, not sure why? My order notes clearly indicated what I had wanted. The pizza was still awful when i brought it home. The mozzarella sticks tasted like they were put in the microwave and were still cold. It’s beyond me how they have a 4.3 rating, it shouldn’t even be in the 3’s if we’re being honest here....

You can tell right away that everything at Milano’s is fresh and never frozen. It stands alone from every other sub shop around — the food just hits different. The pizza is unbelievable, the subs are packed with flavor, and everything tastes like it’s made with care. The staff is always respectful and friendly when you walk in, deliveries are fast, and pick-ups are always ready when they say they’ll be. Their customer service is above and beyond. But what really makes Milano’s special is the quality. Every single thing they make is done right and made fresh. It’s hands down the best sub-shop food...