Six months to a year ago, I'd have had The Westy at four stars with a much happier review...
The Westy is a great place to have a drink, very "neighborhoody" and cosy, open relatively late (for post-Covid Seattle). Food, though, is tricky. The chicken and waffles were a favorite - they removed them from the menu. Brunch on Saturdays and Sundays had specials and a reasonable variety - now it's literally three menu items. In general, the food recently has become variable in quality, and we've had to send food back a couple of times recently.
The service varies a lot - it seems like beyond a few staff there's a lot of turnover, which normally indicates some sort of management issue. Regulars seem to know that sitting at or near the bar provides much better service than the back room.
We used to go regularly for brunch until several weeks ago, we attempted to order what we had in the past and were simply told "we don't have that." When we asked about the change, the server and bartender both brusquely instructed us to look at the menu. Needless to say, we've stopped going for brunch altogether, and visit infrequently in the evenings.
I'm hoping that they can mount a comeback at some point, but right now I'd say come for the drinks but...
Read moreWe had an absolutely fantastic experience! The service was absolutely incredible - Olivia was amazing! She was not only on top of making sure we always had a beverage in front of us and delivering our food while it was still piping hot, but she was also diligent about removing empty dishes as we finished things. We tried several different happy hour items and not only were they extremely reasonably priced, they were delicious and prepared exactly the way we requested. The patio is dog friendly and Olivia had water out for our four-legged friend immediately. The cocktail menu is extensive and the drinks we had were very well made and beautifully garnished. We also had the opportunity to meet one of the owners while we were there and it is clear that he is very engaged in running the location and is extremely focused on providing an excellent customer experience. I cannot recommend this location enough and I'm very much looking forward to trying their North Seattle location, as well! I forgot to take any photos on this visit, but will definitely update my review next...
Read moreI must start by this place has a great following of locals. But for tourist from out of state this is not the place. I tried placing an order via phone- no luck. Says call can not go through. I called the Roosevelt location. They tried calling the West Seattle location- no luck. We decided to drive their get into the door and went to sit down and we asked the employee there at the West Seattle establishment. Why we couldn’t get in contact with the restaurant, they said we unplugged the phone, we got too busy is their response. Did you try to place an order for pick up online. I said the only option they had is through Door Dash. I said I don’t use door dash. Went to sit down, employee asked my Daughter if she had ID and if she was 21. No she is only 14. You can’t be in here is her response. I thought the whole handling of customers was completely unprofessional. This is not a FAMILY establishment, so if you have a family or think about ordering food from here. Don’t. It is not a family establishment. At least that’s the vibe I get from...
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