Service is fantastic. Makes you feel like a V.I.P. used to work there. New owners took over.said they sent an email saying" get ahold of us before (whatever date) or you won't be able to rehire. After they reopened and I still haven't received any information I went in and they said" we were Soo concerned when you didn't come get your last check". I didn't know I was getting a last check. They had sent it too the wrong email. They said they were concerned but not enough to call. I understand that sometimes in these situations people don't always fit. I get that. I also believe that if there was ANY CONCERN I would of received SOME KIND OF CONTACT. If you didn't want me to return be professional let me know. But accidentally sending an email to the wrong recipient? Things happen for a reason. I whole heartedly believe that. I would Never Work for two people that have no love for their community ( unless you are well heeled of course)! Their inconsistent hrs show they don't. I was there three yrs and missed 1day. Even if a customer had to come wake me up because I was late ( thank you so much "Christy"I miss you all (Bon, Marty,Andy and all...
   Read moreI am here,impressed with the accomplishments and renovated upgraded menu!!! This place is truly special. It’s always busy, and that’s a good reason to trust it’s worth the wait. Make this location your meeting spot because it’s always Poppin and social;) children, teenagers, parents, -grandmas and grandpas, all enjoy these delicious cookies! People drive from all over the world to come to Sonoma County. Sebastopol cookie Company is one of those places that put it on the map! It’s got the European style, and the americana service. Each and every customer is smiling and grateful when they receive their beverage and hand crafted delicacies to eat. Everything about this place is amazing. The menu has been updated and now serves varieties of healthy Hardy choices;) Sweet treats, or some healthy hearty nutrition to keep you going? Try both. Try it all. Please pass the word around to all our locals!! this place is run tiptop. Thank you again for making my life more convenient! beauty and choice of high standard ingredients. Thank you again. all of the customer service has been spot on. I truly consider this the star of...
   Read moreI got 6 cookies from this place, a scone, a latte, and two bags of dog treats. I didn't taste anything that I would write home about. The cookies were too soft all around for me and of course, I can only review based off my personal preference and relative to the quality I have tried in that area so still feel free to check it out. I will say that my malamute and my friend's dog did like their cookies judging by the way they munched on them. While they do like most treats, I think it was something new for them.
The only gripe I have with this place is that they only gave us 5 cookies instead of 6. I usually take a look at the box but they had it nicely tied up with string so I didn't open it until I got home. On the plus side, they did give us a free cookie to sample so at least we got 6 cookies, just not the one we wanted. The staff also got distracted chatting with a regular customer so overall, it gave off a rather lackadaisical attitude, but not enough that I wouldn't come back if I actually liked the...
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