The pizza is overall decent in terms of taste. Pricing seems to be on the medium to higher end for product. Ordering pizza is overtly complicated because the AI when you call can never complete the process. The app is always faulty and only works with the exception of a miracle. Ask for calling the store, most of the individuals don’t know how coupons work, despite that it seems to be the best route for actually getting pizza. As for the app goes, apparently you lose your points after too long of waiting, but when you try to redeem them for anything, it never works. At least in my experience. I don’t know if I’m the only one that experiences this but I guess just try it for yourself and pray for a miracle because that’s what it takes to actually get pizza from...
Read moreTrying to order you are greeted with a AI automated voice, gave my order 4 times and it gets it wrong each time so hung up. Got a call back from some girl, gave her my order she even got it wrong so gave it back 2 more times, then asked for my address (I live 2 blocks away from the severance location) gave her my address and she tells me the FORT COLLINS LEMAY location is the closest location that can deliver to me! I gave her my address again and she responds that their systems say LEMAY is the closest location and can transfer me over to them!
The last 4 times I've ordered from this location food has been burnt, pizza crust ripped and missing, orders missing items.
I'm no longer supporting this...
Read moreOrdered a pick up at 4pm to be ready at 6pm knowing that they are busy on a Friday. Looked at the pizza tracker and they didn't get it in the over until 5 after 6. Went to pick up at 615, they said order was ready. When they attempted to give it to me, it was missing a pizza. They had to "re-make" the missing pizza, no apology until I asked to speak to a manager and even then it was half-hearted because they said they were "busy". They offered a free brownie for the trouble. I then told them that I had ordered 2 hours ago and am now 30 minutes after my requested time.
They get the 2 stars because they refunded my total, but if they wouldn't have it would...
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