Squisito Pizza & Pasta - Magothy Gateway — Restaurant in Severna Park

I had a poor experience at this particular location. Perhaps, this new location is still working out the kinks? Or, maybe folk need more training so that the quality is consistent with the other locations?

My order was incorrect twice. The first pizza that I requested was a 14' regular pizza crust, but I received a gluten-free pizza crust (the gluten-free crust in my opinion tastes awful). Once I got home and realized that the pizza did not taste good. I simply placed a new order. I drove back to the restaurant to pick up the new order. I did not request tomatoes on my pizza, they added tomatoes, I didn't realize this until I got home, I hate tomatoes on my pizza.

I've ordered Squisito from the Glen Burnie location and the Queenstown location. I loved the pizza at those locations, so I think it's just something about this location...

The staff were intentionally rude when I went to eat here with my mother and daughter. They piped our cannoli's left them on the counter then decided to handle cleaning chemicals. When I asked them to change their gloves so that they wouldn't mix the cleaning chemicals with food they were annoyed. Only brought us 2 out of the 3 cannoli's and grabbed the cleaning bucket again. I had to go over and ask a different person to hand us the last cannoli plate. The fries were burnt and covered in grease. Not sure how you manage both of those. The pizza was so soggy from grease as well. It was clear that the older woman rather be on her phone and give dirty looks rather...

Ordered online for delivery. Food came cold and smelling of smoke. DoorDash said because I used Squisito website I had to talk to them. Squisito could care less and said we made the food. Not our fault. Only after another 5 minutes on the phone did they offer to remake the food if I picked it up. Just poor customer service. Order from severna park instead.

Update. I then call doordash. They said our fault. Here's your money back, but you didn't order through the app. So we can only send your money back to Squisito. Squisito has now been paid twice for my meal. I call the store to ask for my money back,...