Flapjack's Pancake Cabin

Giving 3 stars overall because the hostess at the door was incredibly rude not once but twice before we were actually seated. There was a dense crowd in the door and we were unable to make it to the hostess stand. I called and asked to be placed on the waitlist and she said “I don’t know what to tell you, you have to come to the desk for service”. I explained to her that the crowd of individuals in the doorway would not move and again asked and she refused. When I finally made it to the hostess stand, the person I spoke to on the phone was talking to a coworker and they were both laughing about the conversation we had just had on the phone. I stood at the stand facing her for a good 60 seconds listening to her laugh about me how she thought it was hilarious that we couldn’t get inside. I waited for her to finish her joking with her coworker before I pointed out that that was me and I didn’t appreciate her rudeness. When we were finally seated our waitress was more professional than the hostess but had to ask for things a couple of times before we got them- pico de gallo for the southwest skillet, syrup for pancakes, ect. Additionally, we had ordered the pancake fritters as an appetizer and they actually came out long after our food did. Overall the food was ok but I wouldn’t visit this establishment again just due to the service being very mediocre.