McAlister's Deli — Restaurant in Seymour

I was in the yesterday at 3/22/24 at 5:15 pm placed a 50.00 order that took almost 30 mins to get. ordered 3 sandwiches, a cup of soup and 2 salads. the sandwiches were very sloppy made, they forgot the soup, had to go back in to get it. one of the salads was a caesar salad and it had a couple of strands of hair in it, after some of it had been eaten. this is disgusting!! no one there was wearing any kind of hair net. we go here at least 2 times a month but after yesterday i do not think i will be back. you had a couple of employees just standing around doing nothing on the front line and 2 employees in the kitchen doing nothing and you could tell they did not know what to do. this is really sad that McAlisters has gotten this sloppy in their work. don't count on me going back there. i don't normally do reviews but this needs to be looked into to. we do not like hair...

We were there the first week they were open. When we went to pay, we were told to wait a moment, that we had to pick a tip (15, 18, 20, other, something like that). I asked who would get the tip and was told it would be split between servers and the preparers. Well, I don't tip just to make my food cost more, I do it based on the service we receive. I told her we would tip at the end, because the service might be terrible. She said "Huh, that's smart", as if she'd never heard such a thing. After a while, a employee came out with the order, we exchanged pleasantries, then they left. No one checked on us, or even said "Boo" after that. So someone at the counter took our order, and someone brought it to us. What in the world are we supposed to base our tip on, atmosphere? I doubt I'll be back anytime soon, because I don't like that...

The atmosphere was rated a 5 as we had our food delivered.

An $85 bill after delivery charge and tip. The delivery time was acceptable but the food was overpriced and was extremely pitiful as far as quantity and packaging were rated!

The nachos were plenty but were obviously the last remains of the bag. They were stale and mostly “bits” which could not be used to dip the toppings from the TINY containers of toppings.

The sandwiches were good but the poorly wrapped pickles leaked juice and made the buns soggy. This may have been prevented had we ate at the restaurant but it needs addressed for delivery options.

The tea was the best thing about the experience! Pricey at $9 per gallon but worth it!

The experience wasn’t the worst but it most certainly...