Wendy's — Restaurant in Shawnee

If I could give them a no star I would. This place is trash. I’m sitting outside the parking lot because I was trying to order inside, and pay with Apple Pay. They didn’t even try to tell me yes or no . They said “idk I’ve never tried that before “ and ignored me the whole time I tried to see if they could find out. The manager standing right there didn’t even blink an eye to try and answer my question/ when I tried to ask about the online process they didn’t care to tell me whether not it was possible to get it that way and continued to ignore me. They said they didn’t know where to go to start the online process. If you don’t care, that’s fine. But don’t make your company look...

I've had more than a few dissatisfied experiences at this wendys at Renner rd and midland in shawnee ...each experience months in-between. I keep hoping the service and food will be better. Never is. This time it was the worst. Service was horrible...wrong order....went back, it was as if I was bothering her...she was on her cell phone at the drive thru. The food made me sick physically...and a just ate a little of it. The spices chicken nuggets I had to go back to get...were overdone by alot, barely warm if that...burger dried out lettuce gross, fries were half full and not crispy as I...

Newly remodeled within the last couple months, this Wendy's has definitely stepped up their game!

In the past I was reluctant to go here, even through the drivethru, because it always seemed to have a sewer smell inside. The remodel seemed to include fixing that problem.

They also installed one of the new zillion combination Coke machines. These are great as long as there aren't a lot of people using it, or they aren't clueless about how to operate it.

Still just a bit of cleanliness issues to work on. Not horrible, but just a quick wipedown of the tables on a regular...