Starbucks — Restaurant in Shelbyville

So I went to use an offer that was emailed to me, and I'm sure numerous other Starbuck customers. That was only valid today 9/1 - 9/2.. The offer was $3. Any drink. My order daily is usually $8.45. The offer DID NOT HAVE A BAR CODE in the APP but, in fact, gave a coupon code that was to be entered by barista at the cash register during checlout. I ordered my drink, and when I approached the drive-thru window at check out i advised the cashieri was using the $3 offer, the barista wasn't familiar with the offer. I then proceeded to explain what I was reading on the phone and was told by her and what I assumed was a manager that their system was down and they couldn't use or scan or honor any APP offers!!! I then proceeded to explain there wasn't anything to scan that it was a 4 dugitvcode that merely needed to be applied 4292 to be exact. So the manager then says well I can adjust the price. The price went from the 8.45 cents to $4.92, but the offer was 3 dollars. Any drink ( no size specifications) un reluctantly, I paid to further avoid any other issues because I'm already irritated at this point. However, corporate needs to better train employees on how to handle promotions and offers that are offered. As a frequent customers, these are the perks and deals we live for considering the very expensive and high price items on the menu!! And my drink wasn't correct after all of that. Now I usually tip a little higher to offset the discount when there is a huge discount like the $3 dollar. 3 dollar tip ans it's still saving me 2.45 cents. But I did not tip because they definitely made my experience stressful, to say the least. Shame on you, STARBUCKS GET IT TOGETHER. What is the point on getting me excited to use an offer if you have locations NOT honoring the offer. Anyone who has the APP can clearly see the offer I'm...

So I went to pay with a card in the drive thru and rather than take it, the cashier leaned out the window at the waist, holding the card machine out, pulling the cable, and asked me to respond to the tip prompt, put my card in the machine in her hand, and wait for it to go through. All before giving me my drink. Unbelievably awkward, pushy, and aggressive. It felt like a hostage situation. And the whole interaction was basically like "You ARE going to tip RIGHT? Cause I still have your drink where you can't see it. Just sayin." I...

It's the third time I've been here and sometimes my order has been wrong, it's very unpleasant to waste my time and my money, we trust to get something good for that I pay, I ordered VT PECAN CRUCH AND A WHITE CHOCOLATE MOCHA were cold and the mocha without coffee flavor, also an oatmeal and I had nothing just the oatmeal, I don't have the time to return for my work ( What is supposed to be arowed in this case?) this should not be like this I don't think I'll...