Subway — Restaurant in Kentucky

Overall we have had good experience as I mostly order on the app and go to pick it up. Today however, there was a different guy along with the manager and he made worst sandwiches we've ever had.. They were dry, not enough dressings and he didn't even bother to pack them properly. My daughter tried to sneak in one to see which one was hers and the sandwich fell out of the packing in the bag... the guy picked it up and again wrapped it badly. I always write a note to label each sandwich as all 3 of us (me, hubby and daughter) are vegetarians and have different preferences for veggies and dressings. Only one sandwich was labeled and that too incorrectly. Very very disappointed. He wasn't even wearing a mask while the manager was. If this is how the service is when only take out is an option and the store's not as busy like normal, it is very very poor service and bad standard. Sad but wouldn't order from...

Called last night around 8 to place an order and the guy who answered refused to take my order. Said I would have to come in to place my order and then hung up on me. Since I'm usually on a time crunch I usually always place my order over the phone and have never had an issue until now. I then tried calling the one on Midland Trail and they wouldn't answer their phone. So then I ended up calling the one by Kroger the girl that answered the phone ask me to hold for a just a minute and sat the phone down. I waited 12 minutes for her to come back to the phone then gave up. I then called Pennstation and placed an order. Guess Subway didn't want...

The young Indian lady that was there by herself was very rude. Very pushy. Rushed myself and one other older lady to rush our orders along so that she could hurry up and close granite. This was at about 8:30 p.m. I know they close at 9:00 p.m. but they don't close till 9:00 p.m. why are you rushing me lady? It was very unprofessional and very rude. Probably won't go back to that location. Not to mention there's cockroaches on the...