I've never been to B Dubs, heard great things. Wanted to do a belated Father's day, and this is what he wanted - I was excited to try. Now.. I'm pretty generous with service as I worked in it for decades. But I'm seeing at least 5 servers, a manager and a hostess, yall got MAYBE 10 tables. I service an entire restaurant w/ 2 people and manage to shed out "hey guys! How's the day treating ya?" At the VERY least. This is absolutely ridiculous for a "big" business.
We were greeted by no one, Red Flag 1, waited nearly 10 min for /not/ host to ask party size etc. Red Flag 2. He did apologize and explained, "we have a hostess, we just don't know where she is" //Flag So Red We Should've Left// 3
Hostess shows up, "how many?" No pleasantries, got it. Must be a rough day, got it. Seems like a gentle Saturday but who knows.. she walks away, no words. Comes back and guides us to an unwiped table, Red Flag 4, peppered with un-bussed tables Red Flag 5, awkwardly nezzled between two families. No menus. Red Flag 6. No napkins. Red Flag 7. No faith thisN3is going to be good.
Server arrives, flustered, we say all good, no worries. She asks drinks but we have no menu, she hands us two.. (2) menus for 6 people. ???? Huddle up yall! Either that or scan the QR code that doesn't even have the full menu.
I'm done at this point. Only here for my father. I get pretty minimum, side mac and a 6 pc. Trad Mango Hab seems safe. Round it out with the "everything pretz bites". Things start coming out the kitchen - fries, curds and one boneless and tender combo, that asked for dry rub and was given it on the side rather than tossed?? ... So all the easy fry items. (I thought wings were ez fry but.. I digress) and my side mac. In a.. to go.. cup. Smeared w cheese.
Mac tasted great. Hard to mess that up. But 10 min goes by. 15... 20.. previous sides and other meals are already gone or cold.
Food comes out, it's fine. Wings are on the lukewarm/cold side and from experience that means they were left under a lamp for too long. (Or even just out) but they were crispy. Pretzel bites are exactly that and pretty tasty.
First and last visit for me. We only tipped for the server being accommodating and bc it's not her fault management is failing.
Wing stop treats me like dirt and I'd still go there over this experience.