Was visiting from out of town this past Saturday 5/20 and decided to stop at my favorite smoothie cafe. I went to the drive thru because no one was there. I approached the speaker sat there for about 5 minutes and finally said hello is anybody there? A female answered and asked me to hold for a moment. I sat there for another 5-6 minutes and decided to see what the hold up was since I was literally the only person at the store. The same female said it’s going to be just a moment. I asked her how long is a moment because I’ve been sitting here for over 10 minutes now. She said about 20 minutes. I asked the young lady so you were just going to allow me to continue to sit here and not just tell me it was going to be almost a 40 minute wait with no one inside? She advised they were short staffed. I didn’t understand why I drove past the window and seem not one but 2 young ladies just having themselves a good ole time snickering at my inconvenience! If they knew it was going to take that long they should have said something rather than allowing patrons to just sit in the drive thru. It was rude and unprofessional! I’ve never experienced such disrespect at any Tropical Smoothie Location the associates are usually friendly and polite. Not this location! I’ll never go back! I ended up detouring to JFK before I went to Sam’s Club. This was a horrible experience! Wondering if the car before me that was leaving experienced the...
Read moreI have been coming to this location since it opened last year, and while I’m so glad to have a location so close to home, it’s a struggle to get what you order. I typically get a Blimey Limey and chicken Caesar with extra dressing. I’m not a dressing fiend, but they always fill my little two ounce cup halfway, and one ounce of dressing just doesn’t do it for me. Sometimes they forget dressing altogether, but typically I get one half-filled dressing and have to ask for the second one. The two half-filled dressings come out to one dressing, which is better than none 😅. Tonight, I decided to branch out and get the Thai chicken salad with no wontons and my usual Blimey Limey. I ended up with a kid’s Blimey Limey (which I don’t even think is a menu item). I was too focused on getting my full sized smoothie to notice that my chips were missing, and there was NO CHICKEN on my Thai chicken salad ☹️. Talk about a huge bummer when you finally get the kids to bed, remove your food from the fridge (ahh, finally some me time), and… cue the sad music. Come on, Sherwood TS! I want you to be great! Pull...
Read moreThis has to be my favorite smoothie place! Not only do they have great smoothies, but the food is also great! I had the spicy shrimp wrap and it was delicious! The portion size was much larger than I expected and wife and I ended up splitting one and taking the other one with us. They could have added a few more shrimp but that is to be expected. My grandmother-in-law had the chicken and bacon ranch on flatbread and she really liked. However, she wasnt feeling the cajun shrimp wrap. She said it had too much in it. We had the southwest breakfast wrap for and it was good too. The place is so good I visited three times in three days while I was in Arkansas. Wish there was one closer to where I live in Georgia. Looks like I will have to drive about 30 minutes to get to one. It will be...
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