Baskin Robbins — Restaurant in Shreveport

I ordered a graduation cake for my daughter and they spelt her name WRONG!! When we ordered the cake we went over the spelling twice, with the manager, and it was correct on the order form. At the time of pickup it was not, no one in the store "could" fix it and I was told the cake decorator was in Bossier and to have it corrected we would have to come back. HELLO...it's a graduation cake, it's not like we can postpone the party!!! It's ridiculous I spent $80 on a cake I have to try and fix so my daughter isn't upset. If I could give zero...

Yesterday I saw an assistant manager training a new employee and I was appalled. He didn’t greet us when we came in store and he expected the new employee to know how to do everything although it was her second day. He was rude to her and failed to lead by example. He hid in the back while the line filled up with several customers and instead of helping them he would say “she’ll be with you in a moment”. I will not be coming back to...

I usually come to this location often and i always get great service and good serving sizes but today was different. Starting off the employees tonight were goofing off behind the counter and playing around. Then the portion size they gave us really did not feel worth what it costs and i was really disappointed. The scoops were not the regular amount we usually get.Normally this is not the case but i did want to...