Be cautious about going to this Dairy Queen location. If the employees are rude to you, you will be required to deal with it with a smile on your face. If the food is cold and nasty, you will be required to be okay with it with a smile on your face. Management is rude themselves so don't expect anything less from the staff they employ. At one time there were signs everywhere telling customers to be courteous to their employees and now the only sign is in the drive through. There should never be a need to address this to customers if the staff is behaving appropriately behind the line. What happens when a person doesn't accept what even the Corporate Office deems as unacceptable behavior from the staff at this store? The head guy from Dairy Queen walks into your place of employment which is rude and unprofessional then has you call him so he can tell you since you refused to deal with his rude and ignorant staff, you aren't welcome there anymore as a customer. I am absolutely fine with being told I am not welcome at this Dairy Queen anymore. It's a blessing in disguise. I will no longer be disrespected as a customer or receive mediocre food at...
Read moreI have not been to a lot of DQ`s over the years, so I don't know how this one compares to any other, and maybe now that I think about it, this one might be better than most. You walk through the doors and immediately you see the ice cream cakes and other stuff. Off to the right is the order area. There are three seating tables, of which is kind of like a waiting zone. Off to the left, and around the corner is the main seating area. I believe it's all booth style, but I could be wrong. There is an outdoor eating area, with tables and chairs, out of the front of the store, or what I call the front, because the entrance is on the side of the building. I seem to recall that if you have wait a while, they will bring your order to you, but that might be on a busy day or whatever. Service was good for a Wednesday evening, with high school kids coming and going. I will give this business...
Read moreVisited this location on 8-29-2025 @ 8:06 pm while passing through Sidney, NE. I used the drive through to order a medium Blizzard. Only 2 cars in front of me car one took about 5 minutes to order and car two 30 seconds. I ordered a medium Blizzard and moved up toward the window. We waited 24 minutes to finally get our simple order! When I got to the window I noticed there were at least 5-6 employees working and all playing around not very interested in working to complete orders. The male employee told me what my total was and me my receipt and shut the window and never said a word. I noticed a sign that said to the effect we thing " we think out employees are great and please do not say unkind words to them " Aparently if you receive sub-standard service you should not let them know. I DO NOT RECOMMEND ANYONE stopping in Sidney, NE. P.S. DO not stop at the bait and switch Gulf...
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