Papa Johns Pizza — Restaurant in Simi Valley

I have picked up pizza from this store several times, as we like their pizza. However, today I called many times over almost an hour to order and each time was hung up on. When I was finally able to order and when I picked up the pizza, was told they don't answer their phone when it's busy and the woman at the counter was rude. When I stated they were too busy for my business and that I would go somewhere else, the woman said "that;'s your choice". I have NEVER heard of a business plan the hangs up on customers to stop calls. This is certainly NOT a successful plan, as customers will stop frequenting the store-- as I plan. Why should I go to a store that does not want my business because they are too busy. Their pizza is not that good to put up with the rudeness and...

This place never disappoints! The fiery buffalo chicken pizza is an absolute winner, packed with bold flavors and just the right amount of heat. The chicken is perfectly cooked, and the tangy buffalo sauce adds an irresistible kick that keeps you coming back for more. Every bite is a delicious mix of spice and freshness.

Beyond the great food, the service here is outstanding. The staff is always welcoming, orders are prepared quickly, and the overall experience is smooth and hassle-free. Whether you're grabbing takeout or dining in, you can always count on top-notch quality and friendly service. Can't wait...

Apparently, there’s a disconnect between the store and whoever answers the phone. Whoever answers the phone takes the order and whoever works the store calls back and says oh no we’re closed. My suggestion would be the store should answer their phone and take their own orders rather than rely on a remote team member. Another suggestion would be to adjust the advertised store hours to reflect the true hours of business. If you would like to close 30 minutes early, that’s fine. Make it easier for the customer to know so they don’t waste their time with you and they go...