Starbucks — Restaurant in Simi Valley

I’m so disappointed in the girls that work here at this Starbucks! We spent $20 on food here and sat outside to eat, then my 3 year old and I (pregnant) needed to use the restroom, they denied us saying we can’t and I asked why but they said they were closing soon! It was 7:42 pm and they closed at 8!!! They can’t even let a paying customer with a toddler use the restroom for one second?! I asked twice after I was shocked at the first no but then the other girl told the other worker there to close the restroom door and not let us! So rude, also after I bought food and drinks, we went and asked for water and was also given a hard time asking if we were paying customers because they don’t just give water to anyone! Like what is going on with them (this was before the bathroom issue ) please a manager needs to coach their employees that were working the closing...

I frequent this store weekly minimum. And today is the last time I step foot in that store. I ordered a decaf americano. Splenda and half and half. Get to my car. No spends and no half and half. Go back and ask for it. I’m met with a sour faced girl that was not very friendly although her effort to be friendly were clearly failing. I told the guy twice DECAF. Well 1/2 way through my appointment I realized I did not just drink decaf. Nope. Regular coffee I order decaf for a reason. And that reason is caffeine is bad for me. I spent the following 2 hours pulling my guts out thanks to a shitty cup of coffee. Thanks for that guys. At least the little kids in there don’t know what good customer service is. But if they keep going to that store they will Never learn what good customer serve really is. Y’all charge to Much to be...

The Baristas are nice and helpful. They do a good job and work hard. I'm tired of being outside. I'd love to be able sit inside with every back to normal. I have about enough of COVID-19. Most people are not paranoid. It's the common cold. If your sick you should be at home avoiding places where people congregate so the rest of us can socialize with people we like.

Simi has a problem with overzealous Community Oriented Policing and local Police/Security integration services. Also perhaps Police Friendly Businesses junk. It affects the ambiance everywhere. It is not...