Dairy Queen Grill & Chill — Restaurant in Sioux City

If I could give this place 0 stars I would. I read the reviews before arriving thinking it can’t be that bad right? Wrong. I don’t usually leave bad reviews but this DQ gets mine today. I ordered the same thing I always get at other DQ locations, how hard is it to mess up a burger and chicken tenders? Apparently very hard. My burger tasted nothing like an A1 burger, compared to other locations I didn’t even eat it after one bite and I’m not very picky. My tenders were cold and soggy not crispy at all (usually when I order tenders they are extremely crispy and “fresh” tasting) , I ordered a mint brownie blizzard, absolutely horrible I don’t know how they make them but it was like they took green dye and pumps of mint and didn’t even mix it , oh and there was about 2 brownie pieces in the entire blizzard. What a waste of $24 dollars. The only thing that was decent was my root beer. The lady that took my order was extremely rude at the speaker, then I get to the window and of course my puppy is on my lap waiting for his pup cup which is usually always offered immediately for free at every location I’ve ever been to in the Midwest. We’ll this lady either hated dogs or is just always miserable, she gave me my food with a snark look and attitude and I asked if I could have a pup cup, then rudely kept repeating what do you need now?! As if I had asked for a bunch of things not at the speaker. So I got handed a whip cream cup instead of ice cream for my pup, which whatever at-least she gave him something but I could have done without the attitude the entire time. I will definitely not be a returning customer here and sure in hell don’t recommend it. Extremely...

At this location they need to start practicing proper hygiene and hand washing skills. I witnessed a lady pick up some type of cookie off the floor to throw it away. She didn’t wash her hands and began to handle other people’s food. I did quietly mention this to her and she did wash her hands and came back. With the short amount of time that it took her, I don’t believe she accurately washed her hands. Then when I did receive my food, I went to sit down and noticed another lady who was working the drive up. She was taking her break and eating also. She continued to lick fingers and hands then going back to work not washing her hands. The tables were dirty and needed to be wiped down and wrappings were left on a few of the tables. This location needs a food inspector to take a look. I ate here on...

We were in the Floyd location for my son's birthday and after purchasing a $30 cake then we asked if we could just have a couple words written on the cake. I thought customer service was first come first serve. We were told to wait till all the other customers AFTER US were served. Just to get a name on a cake. We were told that "we heard you" then proceeded to wait 20 minutes before I had to request my money back. Nobody would make eye contact with us and made my 9 year old son upset that the ice cream shop ignored him. 0 stars needs new managment to possibly clean house and get people who know how to apologize, and make things right for...