I arrived and the one of the employees wasn’t even in uniform the lady not in uniform was very rude sub bread looked like crap but decided okay just order so I ordered my first sub and the rude lady made it then went and did veggies for the people in front of me I was okay with that she got done with the people in front of me and asked me what I wanted in my sub, I told her I need one more she threw attitude and said what do you want me just keeping calm wanting my food told her she had an attitude the whole time. Got my veggies on my sub and she threw all the veggies in the center of my sub. I had 3 tomatoes on my 12 in sub but was completely over my experience with her I said whatever. Well then I did the unthinkable. I asked for my sauces on the side she then told me under new management they can’t do that. Weird all states and subways I’ve been too never an issue. The other girl working (very sweet) (very kind) told the lady we do it at my store(she was just helping this store out) never been an issue. The rude lady then put very little sauce in the cups for me. The lady that had been kind looked at the amount of sauce in the cups and looked at me embarrassed I look at the cups and there was barely a tablespoon of sauce in the cups. The very kind lady then filled my sauce cups up and apologized to me. Moral of this is one employee made the entire store terrible. No uniform, rude, impatient and all around...
Read moreI am Karla's Husband Rick I did it under the app on her phone A girl named Gabby received our order of 3 footlongs, we had 2 identical which were made correctly but on my wife's sandwich and much to our surprise the meat wasn't on it. How do you read a printed out detailed sandwich order that is step by step and omit the meat on only 1 of the sandwich. The we tried calling for 25 minutes with no one answering. Then finally Gabby herself answered and was very short and rude. Extremely poor customer service. Then she stated if the sandwich isn't touched we could bring it back and she'd make a new one. No consideration for the inconvenience of having to drive back to Subway for a sandwich made correctly. Not to mention that we all ate, while my wife didn't. Due to a Subway's employees inability to make a simple sandwich correctly. My wife was so upset and fearful that they'd do something to her sandwich that she decided no sandwich. Sad that she paid for a dinner she didn't get to eat. Subway in my opinion needs to teach that employee customer service and how to properly handle a mistake. It would have been nice if she had thought about the inconvenience and possibly considered other options. We won't be ordering from The Hamilton Blvd Subway in Sioux City Iowa ever again. I would have given negative stars if it was an option.
Unhappy...
Read moreI pre-ordered my meal 50 minutes ahead, but upon arrival, the staff hadn't even begun preparing it, they were busy with 3 other customers. I thought it should have been quick because 3 staffs helped 4 customers. But acttually, only staff #1 diligently worked non-stop, staff #2 did some works and disappeared in the back. Staff #3 stood at the cash register waiting and assisted by cutting the subs a half. They served 3 others first and started my order. Staff #2 put one of my subs into the paper bag and left the other outside and went to the back with staff #3. Staff #1 walked by, figured things out, packed and handed me my order. Please hire mature ppl with decent work ethics, so customers like me will not be late for work and staffs don't have to overwork to cover for other irresponsible co-workers. When I left, 2 customers were waiting, and only staff #1 was in front...
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