Culver’s — Restaurant in Sioux City

I am giving one star, because I cannot give zero.

They were busy, so I understand having to wait for my food. I do not understand why they insisted that we had our chicken tenders which were not included with our order. It felt bad when they made us search our bags twice while they watched. It felt worse when they rifled through our food 2 more times.

My husband mentioned the fact that our food is now getting cold and that is when they gave us our missing tenders. Our bags and food look crushed; and the fries & cheese curds are now spilled out in the bottom of the one of the bags.

All of this is frustrating, but for the employees to make us feel like we are being dishonest when they are the ones who made the mistake, ensures that we will not be returning customers.

Sadly I can still taste the burnt flavor of old deep fry oil as I am writing this review. PLEASE, at least change your fry oil regularly.

Hoping that management reads this, and with deep...

Every region of the US has a burger to call their own. In the Midwest, Culver’s has been serving up Butterburgers (made with a special blend of three types of beef: sirloin, chuck and plate) since 1984. Pressed on the grill gives immense flavor and sear one looks for in a burger and happy to find in a quick eats restaurant. No need to pick out a million toppings and sauces, they have it created for you and cook to order. Crispy fries and refreshing root beer (diet available) as well as some of their famous Wisconsin frozen custard (they offer a special flavor each day) offer a tasty treat and truly is tasty. They also offer a fish dinner and everyone’s Midwest favorite - cheese curds! Stop by for a good meal that’s easy on the pocketbook and yummy...

After working in a restaurant for 4 years and being Servsafe certified I know plenty about the fast-food industry. Today was one of the worst experience in my life I made a phone call to Culvers and told them I was missing food and all I wanted was for my food to be replaced just a simple meal was all I ordered. But I was put on hold for 10 minutes before a manager could get to me. I explained everything and the manager said she couldn't hear me and left me on hold yet again. So I went to Culvers and talked to the manager and told her my problem AGAIN. She scolded me and said it was against policy to replace orders or refund money but this time she would make an exception. Apparantly the only way they could fix my order was by mailing me...