Pink Bean Coffee — Restaurant in Somerset

We frequent Pink Bean at least once a week. Since the introduction of your mobile ordering app everything from food, service, to wait times have gone down hill. We are extremely unsatisfied with our recent order this Saturday. We waited an hour in a parking pickup spot for them to bring us the wrong order. They then brought us the correct order with a missing muffin. Then they took another thirty minutes to bring us a single muffin. No one answered phones. The app wouldn’t allow us to say we arrived.

Before the introduction of this app we never had an issue ordering or picking up our food. If the owner is reading this please realize how inefficient this new process is. Unfortunately you may have lost yourself a customer that has been very loyal.

UPDATE: after waiting an hour and a half for our food we ended up leaving. I posted this review while still in the parking lot. On our way home I did end up calling (had to call multiple times in order to get through) and the manager apologized and refunded half of our order. Updating to 4 stars for this. Hopefully you can work out the kinks in...

A bustling coffee shop that made my visit to the area very nice. Both of the young women who helped me out were patient with me despite the fast pace of the shop, and one went to the trouble of explaining what coffee milk was when I asked what their "Mojo" menu item was about.

Speaking of which, their Mojo is amazing. They make it themselves with a house-made espresso syrup. It's very delicious and very sweet. I got the Mojo straight up the first time, and the next day got the Half Time Mojo, a 1:1 blend of coffee milk and cold brew, which had more coffee flavor and more of a caffeine kick.

I had the Portugese Kid sandwich on recommendation of one of the employees. It was incredibly good and very satisfying, a great introduction to the Portugese heritage of this area.

Now I have to live with the fact that I may never visit again, due to living out...

My sister and I decided to try this place out. Atmosphere is pleasant. Menu board looked enticing and prices were not bad. We each ordered a different “BOWL” she got one with chicken and mine was without any meat. First of all it came in rectangular black take out containers and on opening them we were both so disappointed the food looked more like something ready to put into the garbage disposal not consume. The chicken was hard and dry and whatever Was in it was disgusting. Mine was even worse. Part of the small amounts of items were hot and then the sliced tomatoes and lettuce were effected by the heat so everything looked like a hot mess. Wow I eat out a lot and $26.00 would have gotten me more at Pickles Restaurant a few doors down. What a shame I don’t mind paying for good food but when you get served food like that it really upsets me. ...