Pizza Hut — Restaurant in Somerset

Those who knows me knows I'm a man of my word!! I ordered Pizzas and they took it to wrong address!! So these people got free pizza's on me, cause my method of payment was by credit card!! They tried to say that they delivered it to me,if they did then why did the party that ate it admitted to it??? If that's not bad enough,the person signed the credit card slip.NOT VERY SMART!! I went to Pizza Hut, and I was shown the slip,and the person who signed it only signed her first name and only last name initial it looked like!! I DID NOT GIVE THIS PERSON PERMISSION TOO SIGN!!!HECK,I DON'T EVEN KNOW THEM!!!,, Even though the person didn't use credit card,she signed for it!! And when I asked the people for my money back, here's their response," The driver said it was bought and paid for,so enjoy it!! "Yeah it was bought and paid for,but I sure didn't order it for them!!! They knew that it wasn't for them!!! And Pizza Hut Supervisor said the driver was a good kid,best driver and knew the neighborhood!! If that was true,he would've known the difference between the number 26 and 193!!!!!!! And I hope that the person who signed their name without my permission knows that unlawful use of a credit card is a FELONY!!! P.S.Needless to say,I WILL NEVER DO BUSINESS WITH THEM EVER AGAIN!!!!!!!,,I didn't even want to rate them as a 1,but had to!!! If I could,it would've been a 0 I worked under Scott Hensley and Margaret at the oldest Pizza Hut by Mexican restaurant in the 90's Margaret would've thrown a fit if one of her driver's had done something like that!! And when I worked under her,she had us to call the customer and let them know that we were on our way,and to make sure that we were going to the right place!!! I will stick to Papa John's for now on,the pizza place who has been voted by the Commonwealth Journal Reader's as the best Pizza numerous times!!! Papa's...

Yet another bad experience with this specific Pizza Hut. Order was over 40 minutes late this time and pizza was cold and tough when delivered. This is after my last order from the same place was well over an hour late and we decided to give them another chance. A few months ago we had a similar issue with an order being about 30 minutes late, so pretty much it's the old 3 strikes you're out deal here. Done with them permanently. Terrible service 3 times leaves zero excuse, just avoid the north Pizza Hut in Somerset at all costs as the South one does just fine, as does all of the competition in town (Papa Johns, Donato's,...

Horrible. If I could rate this with 0 stars I would. 1st time my order was completely wrong. They gave me my right pizza for free AFTER I was on hold for ever and rudely talked to by the manager. I thought ok I'll give them another chance. Worst mistake of my life. I ordered my pizza at 6:50 pm. Called them at 8 pm they said it was out for delivery. 20 minutes later and it's still not at my house. This is absolutely ridiculous. Needless to say I'll never order from here again. If it takes an hour and a half for pizza to be delivered it better be fresh. And guess what? It's not....