Subway — Restaurant in Somerville

Ordered a sub threw Uber eats and as they went to pick it up they dropped it off with a note in the bag reading “we don’t have wheat bread sorry” and sent me a whole different sandwich I didn’t ask for or willing to pay for so I drove myself to the store asked them who wrote the note and I told them you don’t know if I’m allergic or whatever the case maybe this is not ok. They start yelling at each other then had the nerve to say they making more wheat bread if I can wait.....like are you kidding me? Gave them the sand which and walked away. The women came out trying to chase me and talk to me felt unsafe and I drove away. NEVER THE HELL AGAIN! First time for never at...

Had a a horrible experience with the Manager. Placed a sandwich for pickup through the app, got there and sandwich was gone. I notified the employee behind the counter, who then brought the manager out. Before I could even say anything the manager came out and literally yelled “this is your fault” ?!? I was so taken aback- totally uncalled for. He claimed it was my fault someone stole the sandwich that I paid for because I placed the order for pickup at 2:05 and got there at 2:20. He yelled “this is your fault two times”, never apologized, and just walked away. The employee behind the counter remade my sandwich. Will not...

My second time going to this location. Each experience with the young gentleman who services me was deplorable at the least . I will never step foot in that establishment again. I asked him if something was wrong for the reason he was treating me the way he did. I began to place my order and stayed vegetarian and if you had fresh lettuce. This was at 9am one would think since it’s early the lettuce shouldn’t be so brown as if it was days old . He said no, I suggested you should have fresh lettuce when making salads . I decided not to purchase or deal with anyone who displays customer service like he...