Mountain Mike's Pizza — Restaurant in Sonora

#nostarsreally Check the cameras form the time we walked in, there was no place to sit due to messy tables, so we went towards the back, (by the bathrooms great) complained to us about our order, what? Whatever, then we play a few arcade games to have some time go by, I even went the local Carl's Jr to get some fries for my son after I served and finished my salad, (by the way this is on Dec. 30th 2018 around 4:20pm and we took the day to play in some snow at Sonora and Dodge Ridge with my parents) finally 12-15 later our orders get placed on the table we're sitting at so now we need plates to serve ourselves, so my mom rushes to asks for plates and gets ignored, so we both ask if we can get plates, after we get the plates I start looking for the containers with cheese and pepper, so my mother asked if they had any Parmesan, cheese and red peppers, and she rudely says there's packets over there, and my mom tells them well, they're empty both containers with packets are empty, so I ask, can you fill one of the ones with cheese and pepper, and she said, I think we are out 2 minutes later, she comes out with 2 containers full of red pepper and Parmesan cheese, the whole store is full of plates and trash everywhere if there is a place, where I can send the pictures I will, it was a bad experience, when I went to the front purchase another fountain drink the lady who saw me called someone else to attend me. I got Pepsi and Sierra mist in the Sierra mins, for some reason, tasted like toilet water. I'm not making this up, i've never tried to live with water, but it smelt close to it and last but not least, when we were about to leave, another group of nice looking people came in to enjoy their selves to a nice pizza meal, and when they came in, they had no place to sit and they were sitting up front to get attended, and the same lady who did not attend me. I told her that she had customers and she still got someone else to attend them because she...

Update 3/30/2033: well, new management, same issues. The staff is friendly, there's just nowhere close to enough of them. I've come in 4x this month for the lunch buffet, and while the food is good, there seems to constantly be not enough pizza out, as the staff is trying desperately to fulfill orders as well as the buffet. I can only imagine how it is in the evening when they would be busiest. I feel really bad for them, as I know how it can be running short staffed, and I applaud them for the effort they are giving.

Update 8/29/22: I was pleasantly surprised today, I decided after many years, to give them a shot again, and not only was the service quick and friendly for being short staffed, best of all, my pizza was awesome! They did not skimp my toppings, it was cooked perfectly, and was all around great! The salad bar was set up kinda weird, with the lettuce just left of center with some toppings on each side, doesn't really flow very well, but everything was fresh and I was very happy with that! I'll very likely come back again, and now would definitely recommend this restaurant again.

After having issues with being shorted toppings by previous management, I was assured by the new manager that this wouldn't be a problem. I have gone twice now this year, and BOTH times, I was very much shorted. They have advertising pictures of pepperoni pizzas all over, both on their windows and in all forms of media, yet when I order a DOUBLE pepperoni, I get even LESS than what the picture ads are showing is a standard pepperoni!! First time, I complained and was given an apology and a 25% coupon for my next visit. Today, I go back, and have the exact same problem. Well, fool me twice, shame on you. I wouldn't recommend this establishment at all, unless you like paying top dollar for...

TL;DR Good pizza, good service, TERRIBLE LUNCH BUFFET.

My wife and I really enjoy the Mt. Veggiemore which is the only reason I'd give it three stars. I'm vegetarian, and went for the lunch buffet thinking I'd eat a good salad and have a few pieces of pizza, and this solidified my three star rating.

First the salad bar: 1 star just because they have it. The lettuce was old enough to be changing color, the tomatoes tasted rotten, and half of the ingredients looked like they had been sitting out for at least a day.

Next the pizza: 2 stars because it can be good. You'd think a pizza place would at least offer a cheese, or some sort of non-meat pizza. I even went and asked if a vegetarian pizza was on the way and the girl said "we can make one." I spent a half an hour waiting, and finally a half meat lovers/half pineapple and jalapeno with white sauce came out. I'm not super picky so I ate the pineapple/jalapeno, but by the time I left it had been an hour of me sitting around and mostly munching the bread sticks and salad while waiting for a pizza.

I'd be disappointed even if I ate meat. By the time a new pizza would come out, the other pizzas were all but gone. It's more of a "just in time" buffet rather than a buffet with good options.

Finally, I'm giving it three stars because I have ultimately had good customer experience. I incorrectly ordered a mountain size pizza in the online app once and they replaced it with the one I wanted free of charge.

I'll keep ordering custom pizzas, but until something changes this will be my last stop at the...