Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Sonora

I ordered online, specifically choose a Cowboy, then added extra pepperoni, green onions, white sauce and chopped garlic. What I received is a white sauce, single pepperoni and green onions, absolutely nothing else. When my wife calls to complain, she is told that the person making the order didn't see the rest. So I go down personally, and take the messed up pizza with me, and show the exact order as confirmed to me both online and in an email confirmation, both of which list EVERY item to be on the pizza, and the supposed manager makes an excuse that the person making it "didn't see the order as a Cowboy, but only saw the add-ons" (major attitude as well), and shows me the order tag that they printed, which PLAINLY says COWBOY and goes on to list the added ingredients. So, I ask is the person not able to read? And then I get accused of being rude and...

Staff is always friendly and the store is always clean. The food is always delicious. However this is not the first (or second) time my order was wrong... Today I ordered half cheese with red sauce and half gourmet veggie with creamy garlic sauce. I picked up my pizza and the sauce was half and half, but the whole pizza had the veggie toppings. They offered to remake it and I said no, I don't want the pizza to be thrown away, I can just move the veggies to one side. The staff assured me the pizza would not be wasted so I agreed to wait again for a remade pizza. After 10 minutes my remade pizza was ready. It was more like 70/30. And the price for the whole pie is the more expensive half. I did not want to wait a third time so I...

It's so frustrating because I come in here with my headphones on because the music is too loud. I sat there and waited for my pizza, it's obvious that I have headphones on. There's me and one other person. They had literally taken my order, asked my name and watched me sit down.... apparently said my name but I didn't hear it. I made it a point to make good eye contact every now and again, and each of them made eye contact with me while my headphones were on.... Think you guys could have waved your hand or something to alert me? You think I'm just hanging out in your store for nothing? I tipped them 20% .... My advice, call ahead...