Arby's — Restaurant in South Bend

This location is a trash heap. The staff are so rude and disrespectful to the customers. I am 68 years old and got the cops called on me and banned from this location for simply asking to speak to a manager about my problems with this establishment. I have been eating a this specific location for over 10 years. I have contacted corporate and nothing has happened. The manager Marty lies for her employees to upper management. They refuse to fix ur order when they mess it up. Telling me to eat at a different location if I don't like their service. That's not a way to keep customers by any means. The other manager Candace is rude and hangs the phone up on you when you call...

The last two times I went there the same woman has been EXTREMELY rude about her screwing up my total. Today I ordered 6 dollar items and she gives me a total of over $8. I asked how 6 one dollar items costs more than $6 and she says that the price changed EVEN THOUGH there is a giant flag ad that says $1 next to her window and that it's listed twice on the menu for $1. She refused to change the price or talk to anyone about it or even look at the menu. The last time she did that her manager heard the argument I was having with her and she apologized and changed the price, yet somehow the woman was still working there doing the same thing. Will not be back at...

Worst customer service ever. They hung up on me and questioned why I keep coming here if the service isn’t “good”. I tried to call customer service outside before closing hours to get a refund and they called the police on me because I was “blocking the entrance”. The police talked to me and told me I was not blocking anything and I’m good to go after explaining. Never going to Arby’s again. I understand it’s not always the staffs fault but the way this was dealt with was so unnecessary and...