Fogarty's Restaurant & Bakery — Restaurant in South Berwick

This place USED to be great. Food was correct, always fresh and delicious. Service was always iffy but the last year they have Driven themselves right into the ground. The last dozen orders we have gotten for take out take forever, which is fine when they are busy, however it is a promise something will be wrong, or missing, or usually both. Sauces, soups, sides. Something will be missing. Always great to get home after the 2 hour wait and have to drive back for your missing items. The manager out front has the absolute worst attitude and zero customer service skills, she would make a better DMV employee. It’s awful. She might offer you a free desert with Zero apology which is fine but I would rather just have my order correct the first time. We kept ordering because with Covid and them being busy we understood things happen, but every single time is just a lack of care at this point. The last order we got was one single COLD turkey sandwich, nothing cooked, nothing special. The online system said it would be an hour for a cold sandwich and salad, which is crazy but fine. Showed up after an hour and it still wasn’t ready. The cold sandwich and salad was not ready after an hour. Waited another 30 minutes in the car and still nothing. Finally asked for a refund and suddenly a sandwich appeared. Got home and yup, no salad that was ordered. At this point it just didn’t matter anymore. It’s clear the owner has given up, let’s his staff do whatever with no oversight, a terrible front manager give everyone her condescending attitude and zero quality control is left. Fogartys used to be the place to go but at this point you should skip it, find another place, maybe if they see the decline in sales they will think about actually running the business again.

And it’s super clear they try to burry bad reviews under fake google accounts leaving 5 stars and no written text. You will probably find this review under just that.

Fogartys. Get your heads back...

I absolutely love Fogarty's and I am there enough that the waitresses know me. But this past visit left a very bad taste in my mouth. I purchased a dinner and was asked what two sides I would like with my meal. I was thinking about getting the chowder and the waitress suggested I try the lobster stew. I asked if it came with the meal and she said yes so I ordered it. The bill came and the meal was priced $8 more than the menu stated. When I asked why, the waitress told me there was a charge for chowders and the stew. I told her I asked if it came with the meal for that very reason and she told me, "TECHNICALLY, it does come with the meal. We are just charging upcharges for it. We're trying to get the word out about it." You know how you can get the word out about it? INFORM the person when they ask if it comes with the meal that there is an EIGHT dollar surcharge. The bill didn't even state it. It just said Chicken Tender Meal: $24.99. And it is not mentioned at all on the menu. The manager came over and didn't even apologize. She angrily stated that it was LOBSTER, what did I expect for LOBSTER. I told her that I asked the waitress if it came with the meal and she never told me about the extra charge. The manager didn't even apologize. She just said that it was extra and had been for a while. Then she asked me how much I expected to pay for lobster and actually haggled with me. The waitress came over and told me she took a little more than half off of the surcharge and expected me to be happy with that. I don't appreciate how I was treated. Especially since the manager knows me and knows I have never complained about a thing before in my life. It makes me not want to go back there again. As a manager, being rude to me is something that should never be done, especially since I never once...

The hostess was nice. We ordered our food and waited no less than 45 minutes for our food. At this point we asked the server about our food and his reply was rude. He told us that takeout was really busy and that takeout was their most important part of their business. Unfortunately, that is not my problem and a poor excuse for the time it took to get out our food. Then the server said something else that was rude. He was not very friendly and probably shouldn't be working with the public. Additionally, the server avoided our table during our extremely long wait and not did ask us if we wanted anything while we waited. Our drinks were empty and we were not asked if we wanted any more drinks. Finally, we couldn't wait and went to the manager. The manager was nice and offered us a free dessert. She said the wait was extremely long, but our food was on the way out. The server never apologized for being rude or for the long wait, nor did the server tell us that wait would be so long, or check in with us during the entire time. These are things every server should always do. Overall the service was horrible. When the food came out it was average and nothing special. The reason I gave this place one star is because of the rudeness of our server. I understand things happen and on occasions food takes a long time to come it. That is okay and the server should alert their costumes to that and offer them something after nearly an hour wait. Like maybe say, would you like some bread? Or grab them something to snack on. The thing that is not excusable to me is the attitude of our server. Those are things that can be controlled. Needless to say we will never go back and we will not recommend this place to our family...