Subway — Restaurant in South Boston

Absolutely horrible experience.I would give it zero stars if Google would let me. I placed an online order for a sub, using the choose veggies section on the app, I removed some of the vegetables that standardly come on the sub. When I received my sandwich, it had the vegetables on it that I had removed in my order. I called the store and informed the lady that answered the phone that my order was made incorrectly, I described what was wrong, and even explained why I could not have those vegetables. She informed me that her manager told them they had to put everything on a sub that comes on it unless you add an additional typed request to remove an item even if you already removed the items. I asked could they remake my sub, and they did (while continuing to explain the nonsense the manager told them to do). Apparently, they passed along my number to the manager in the morning who was EXTREMELY NASTY! When I returned his call, instead of calm explanation, he was rude, told me lies about the online order process (that use regularly), did not offer an apology, and hung up on me. Then several minutes later calls me back to apologize, after calling corporate (who told him he was wrong), yet he refused to give me his managers contact information. I will not return to...

2 subs for the price of 30$ is entirely too much. Nothing else came with it. Better off eating at home. The white girl (Hannah)was very rude she looks like she does drugs. She was grinning the entire time while the other older professional woman was taking my order. Didn't want her touching my food. Call someone else sugar, I see why they have just anyone working making sandwich meat sandwichs. Gross. Will be calling corporate office to make my complaint official. Not...

That Rhonda lady is absolutely hateful! If she hates her job that much, why is she there? She’s never happy, never polite, never smiling. Rolls her eyes when you order. Acts like yr bothering her. Just an all around disgusting behavior. And when I tried to talk to the manager about being over charged awhile back….(an error on their end) she was very rude…as well…evidently it’s criteria to be snotty to work there. I wouldn’t recommend this place to a...