I placed an order on the Papa John's app for over $80, hoping for a delicious meal. Unfortunately, my experience was far from satisfactory. The Crispy Cuppy 'Roni NY Style Pizza topping was severely lacking; the pepperoni looked like a teenager's acne, with maybe one piece every 3 inches. Additionally, 2 out of the 3 other pizzas had areas missing cheese and just baked dough with not even a sniff of sauce.
The app stated the order would be ready in 22 minutes, which matched perfectly with the time it takes me to get there. However, upon arriving, I had to wait an additional 25 minutes for my pizza to finally be ready. This delay was incredibly frustrating and ruined the timing of our meal.
Papa John's slogan "Better Ingredients, Better Pizza" is clearly false advertising. In my experience, Little Caesar's is hands down better than this sorry excuse for pizza and is half the price. Little Caesar's pizzas are consistently topped generously with fresh ingredients and always have a perfect balance of cheese, sauce, and crust. Papa John's, do better!
The quality control at this Papa John's location is severely lacking. Spending over $80 on a subpar meal with poor service is unacceptable. For a company that prides itself on quality, this experience was extremely disappointing. I will not be ordering from Papa John's again, and I strongly recommend others consider alternative...
Read moreThis Papa John on 441 is terrible. The general manager is so rude and nasty. I placed a order back on February 21st and never received my order. She said my order was confirmed delivered and she will not remake my order or give me a refund. Like that’s it. No type of resolution or professionalism. All I want is my refund and I have been getting the runaround since and here it March 11th. My order was $62.03. Josh the other manager finally provided resolution saying he will have my refund processed. Now a week later no refund and Josh and Delayla said I am not getting a refund. Like I’m so confused why say I will and then say no I will not. I am not letting up until I get the refund I work hard for my money and for them to just say no we can’t process a refund after Josh said that he will is unfair to me. I repeat I did not receive my order. I want proof of where it was dropped off at because it was not my house. Im a loyal customer and have been buying from them for a while. I can tell they have to be under new management cause the old management was way better. After this experience I will never order from them again unless they get better management. I need my...
Read moreOK, I am not really happy with what has been happening at this location...not exactly sure on what it is but, the last 2 times I have ordered from this location it has taken over 2 hours to arrive at my house. For example I made my order at 5:40pm and it is currently 8:13pm and it is still not here. And when I call to check on the order the individual I speak with sounds miserable and is not really willing to help or even care... So with that this is the last time I will ever order from here and will be very apprehensive to order from another papa johns in the future.
Edit: it has now been over 3 hours and it is still now here yet. (8:46pm)
Edit: It was finally delivered and the driver was so nice. He apologized for the late delivery and I now know that he was the only one that was scheduled for the night and he had to make 6 other deliveries before he was able to get to me with that said this location still gets the 1 star for the management and the person I spoke to on the phones attitude and unwillingness to answer my questions. But the driver gets 4 stars in my book for not quitting and doing his best to get people...
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