Subway — Restaurant in South Elgin

DO NOT COME HERE - My Girlfriend and I were trying to get a sandwich, first of all we walked up to the door and the OPEN sign was on, we entered, and the male employee who was behind the counter was on his phone with his gloves on. Cross Contamination red flag right away. He looked at us and says… “WERE CLOSED!!!” Pretty firm, about it I look at the OPEN sign, and point at it in disappointment. He was extremely rude. So we walked out, I took a photo of the open sign, because I wanted to review my experience. A woman employee enters, and starts to yell at the male because she saw me taking a photo of the OPEN sign lit up. He comes out as we’re half way to my car, and goes “What’s wrong why are you mad? You want a sandwich? What are you going to do?” Remind you all I did was walk in, I didn’t say a single word because he told us to get out right away. We drove 2 miles down the street and went to another subway. Don’t waste your time here, the workers clearly don’t care about their customers. Keep playing on your phone, you might have a surprise...

Innapripriate staff, and they do not accept coupons or sales announced on TV. The staff is different and rude. The guy with the green eyes stares at females innapropriately. Theres a woman there who DEMANDS tips. My dad, myself and coworkers all encountered this same woman on seperate occasions. My dad went in once and didnt tip her and the following week she rudely said "hey you didnt tip last time now you have to tip". Since when is mandatory? No other place does this. We see the tip jar and obviously use it if we want to. She did this to me and several coworkers who also used to go there. My family and i moved right by this place in 2003 and used to go 2 or 3 times a month but now because of the recent staff experiences we all have to go a bit further to the one on Randall Rd next to the Dunkin/Baskin Robbins or the one inside Walmart. I wish they never closed the one next to...

I never leave a bad review on a business unless they’ve disappointed time and time again . This subway has (one) friendly employee, a younger girl. The other two employees I’ve had an experience with are some of the most unfriendly and unwelcoming people I’ve ever met. One of those two employees is an older lady . She literally throws the vegetables on the sandwich without care and appears upset if you ask for anything extra. I thought it was just her personality but I’ve seen her treat some older customers with respect. I’m not sure if it’s racism or just straight up rudeness but she made me feel extremely uncomfortable. I like subway during lunch and had put up with this behavior for about two months now but I’ll sadly have to start going somewhere else now. Sad and...