La Michoacana Deluxe — Restaurant in South Gate

Absolutely horrible customer service 😔. It's my first time at this location Monday around noon cashier absolutely worst service I ever had. I tried ordering a drink, again first time here I didn't know the name so I described it to her. She continues to state I don't know what you mean and served me slushy when I ask for a smoothie. When she brought out for me I explained to her that the drink I wanted was pink, the drink she brought out was red she continues to argue with me that that's what I order. And states I was wrong and called me named infront of delivery guy and another paying customer. I continue to pay and told her she needed to improve her customer service and she replied I was "despota. I'm not sure how staff is trained but I felt attacked and Humiliated by staff member lacks good...

07.26.2024 12:15pm

I love enjoying some snacks and bringing the entire family to enjoy a good time and tasteful food and experience. This is the one and only location i was fully ignored. After we decided what we wanted after looking around while the lady was i. The phone and cutting cucumber, she went walking back and forth and never a glance to acknowledge there's a family size party to make purchases. After i called the lady out loud a few times yo request service, my wife decided we needed to walk away from this establishment.

DO NOT RISK COMING HERE. no good service, not a good atmosphere. It's very humid inside.

I will definitely reasure all my family and friends to avoid this location for...

I liked this establishment, however, I was disappointed by today's experience. I ordered 2 fresas con crema and the server confirmed my order. She directed me to the cash register. As I made my way there, I glanced back and noticed her transferring an old fresas con crema from the refrigerator, without informing me or seeking my approval. It was evident that one cup was freshly made while the other contained leftovers from previous customer. The mixing of old and new granola made my dessert messy, leaving me uncertain about its freshness. Furthermore, the cashier kept the change due to lack of pennies, which added to my dissatisfaction...