Pizza Loca — Restaurant in South Gate

Terrible, terrible, terrible service. We do not leave bad reviews because anyone can have a bad day. But, this was an unacceptable experience. We ordered online. 3 hours later, literally 3hours, 14 calls later, 4 times being told the manager will call us back and finally being told the manager was no longer available and there will be no refund or food. They have no idea what happened to our food or the driver delivering it. I offered to drive to the location for the refund then was told they were...

I looked at the Google reviews before calling in a pick up order and deduced that the pizza is decent but customer service piss-poor. I called and waited on hold for 2.5 min and realized by the chatter in the background that I had been forgotten about. Hung up and called back 5 times in a row - no answer until call number 6 where I was again placed on hold for another 3min 12sec before I was hung up on. Not even going to give the...

Worst place every took 1 and half hour for food to arrive. When it did arrive I had to walk you the street to pick it up and to top it all off i get the,food and it's super cold. I call the store and ask for something to be done and the person says on gotta wait another 30 min or more. I then ask to speak to manager or someone above her and she says nobody...