Papa Johns Pizza — Restaurant in South Miami

Today I place an order for my staff and the driver was super disrespectful, didn’t let me even explain the situation was aggressive did not have his mask completely on, this individual didn’t let me talk and I returned my order. When the manager Name Julio call me he was obsessed don’t let me talk and after 3 hours he has not sent me a confirmation of the refund. I do understand that we are living in Difficult times but we have to respect each other and the workout place of other people. I work with customer service and before you start getting mad and talking you’re supposed to listen to the other person to see what is going on and what you can do to resolve the problem, there was not done today I was disrespect by the manager and the driver and no apologies or my...

WORSE EXPERIENCE EVEEER!!! NEVER in my life ordering or eating papa johns. The manager Gabriel was incredibly rude. I called to pick up a pizza and when we got to the place they placed the order wroong, they had gave us a pizza that had nothing to do with what we ordered and he made us wait until they made the right pizza we ordered!! He didnt appologize or gave it to us free or gave us a discount...he was like we cant do anything about it.. he was super rude and the worse part was that it was their fault and I am the client, hes suppose to give good customer service if he is...

I always buy papa johns because it is delicious but it is super unpleasant to go to pick up the order for example today a lady attended us we asked for the red flakes and she yelled at us and told us that it was only given in small pizzas…. and we had bought a large one .. she slammed the window on us yelling at us…. it's disrespectful because we don't care if they charge us, we don't want it free, we just wanted Red flakes, it's not that difficult…. You should improve your staff because it is very unpleasant to go to pick up your order and to be treated like...