Rita's Italian Ice & Frozen Custard — Restaurant in Southampton Township

If I could give them no stars I would. They had no water ice but you don't know that until you've waited in line for 15 minutes already. I asked for a medium peanut butter swirl instead, but get this, they were out of medium cups too. No problem I understand that places run out of things, so I get a large, the cashier kindly handed me a cup that was sincerely 1/3rd full and had about 12 old pieces of peanut butter cups at the bottom with just about 3 spoonfuls of only vanilla custard nothing else. I paid $7 for a milk soup with chunks in it, not to mention the time and gas money it took to get there. If there is a manager out there who could give me a refund that...

SHAME ON YOU RITA'S!!!! This was your opening for the 2023 spring/summer seasons. How can you re-open a popular ice-cream place for the season that sells both vanilla and chocolate custard and not have any vanilla custard, and have problems with the machine where the chocolate custard is coming out mushy? Why did this place not do a thorough inspection of the equipment as well as its product prior to re-opening. I felt horrible for the poor girl working there that didn't know what to do. I could see how frazzled she was and I don't blame her. The few other people that were there besides my kids and myself, turned around and left as well. Nice...

Very racist environment, I tried to get a simple watermelon Gelati and the staff acted super hostile towards me, they acted like they thought I was going to rob the place since I'm black. I heard them snickering behind the counter and even think I heard the N word once or twice. I even heard them say "yeah black people don't tip". They then sloppily threw together my Gelati and threw it on the counter, told me to have a nice day very...