Date of visit: 7/19/2025
Hello traveler!
Apologies as this will not be a very positive review and I do not intend to stop you from dining where you please, especially if this establishment is convenient.
For starters, this was a new pizza joint for me. I went into it with leveled expectations.
My service was good, snappy and friendly.
However, it does not matter how good your service is if you do not excel in all aspects of restaurant ownership.
The toppings on my pizza had mold within them. As well as my side order being spoiled. Not sure how you cook mold into pizza but you have succeeded in doing something “unique” I guess. Salmonella poisoning is the result of my purchase at this location.
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RECOMMENDED ALTERNATIVES
For Southbridge: Great Oak Pizza Central Pizza & Pub Brothers Pizza
For Sturbridge: Napoli Pizza III Gido’s Brick Oven Pizza Enrico’s Brick Oven Pizza
For Charlton: Georges Pizza Papa Gino’s Charlton House of Pizza & Seafood
For Dudley: Jimmy’s Pizza Big Al’s Pizza Plus Dudley House of Pizza
I will be contacting the FDA and CDC should conditions not improve.
I will not be monitoring the quality of product directly myself, as I will be using proxy customers to monitor the establishment to determine if this is a one off situation, or if this is ongoing and what actions need to be taken.
I do not consent to be contacted by any representatives or associated partners of this establishment online, via mobile, postage, or in person.
I also have contacted google regarding this review, and have barred this review from the appeal process, it cannot be removed. We will be making this the most upvoted review for this restaurant.
Thank you for reading.
I will update this review below if I can confirm conditions at Southbridge Village Pizza...
Read morewhen i first pulled the heavy door, i knew some place special. was first welcomed by a stare that could be described as a fish seeing aliens for the first time. they gifted us order number 84 with a badge of honor and once his sweet paws gave me my debit card back, i was ready to pounce on this pizza. we decided to go old school and eat in the car with our mouths salivating with the scent becoming my new air freshener (hoping the smell sticks to the leather). THIS NEXT PART MAY SHOCK YOU!!!!!! NSFW like a little jewish boy (don’t worry my moms jewish) it was uncut. the hunger crave took over and we had to make a quick adjustment. thank the heavens that the A-1 Mart (not sponsored) was right next door. like frodo with the ring, we procured 2 plastic knives (which one magically disappeared and when it returned it was a fork, true story). we found the perfect spot, we’re ready to eat: “buckle up, it’s go time” i said as i unbuckled my seat belt and opened the box. we opened the box to a parmesan heavy, pale pizza with seemingly pizza hut crust. after mercifully cutting our slices, it was time for the first bite. the cheese dough glob philled my mouth while parmesan kissed my taste buds. as steamy grease leaked down my hand i knew in for a night. my insides craved more. it was so hot. the car was getting foggy. mariana sauce every where. did we bring the napkins?? the guy who was staring at us never gave us any. after the first slice i had to go for round 2. then once finished and full and tired, feeling like a lion after i caught my prey i thought it was fair pricing and a pretty good pie. (side note: is...
Read moreI placed an order when I was visiting my parents. They told me that the delivery time was at least an hour, so I decided to pick it up myself. The gentleman was rude when I went to get the order. He asked what my order was and when I told him, he told me to “sit down”. So I assumed that meant my order wasn’t ready yet (20 minutes after placing the order).
While I was waiting for my food to be cooked, several other people came in and weren’t even acknowledged! The phone range several times and went unanswered!
Neither or the cooks were wearing their masks properly while cooking, this made me uncomfortable. Being someone who also works in the food service industry, I know how uncomfortable the masks can be in the hot kitchen, but I understand why it needs to be done. After waiting for another 35 minutes, and being asked at least 2 more times what my order was, I was able to take...
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