the trucks never come down our street and always leave my kids in tears. i have called her multiple times asking to send a truck down our street but yet it never happens. one of the only times it has came by our house we went to get ice cream and it was half melted. so i asked for a new one and the driver was extremely rude and said i cannot do that and drove away. not to mention how dirty those trucks are. they are completely unsanitary and extremely dirty. i cannot believe this place is still running. if you say call when you want a truck and they never come why say that? service here is terrible. i know things are expensive in this world but 6 bucks for a ice cream is just outrageous. i have sent my kids out there and they have also been scammed. not sure if the driver messed up but no way my two kids went out there and spent 16 dollars on two slushees. i would recommend to go out there with your kids if you are going to associate with...
   Read moreExcellent service! Ann was very responsive and we set up this event rather quickly. It was a large event with a couple hundred kids at a camp. We had a tight timeframe, and the truck was prompt (in fact a bit early), and followed specific instructions well in a place with a large footprint. The two young gentlemen in the truck were polite, kind and professional. The trucks are colorful and everyone loved the âarcticâ animals painted on the trucks. The kids were so happy and had so much fun. This event was done in memory of a family member we recently lost that wanted to make these kids smile, and it was perfect. I highly recommend Tropical Chill in Spring Grove. Their prices were reasonable, and they donât tack on a lot of extraneous charges like other places do. We will...
   Read moreThank you so much for coming out to our daughterâs birthday party. The ice cream truck was a hit and all the kidâs thought the special visit to the house was so cool! Your employee was fantastic and incredibly sweet with the kids. We canât wait to have you come out to...
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