Don Chuy Mexican Grill — Restaurant in Spring Valley

If you want to try THE BEST AND AUTHENTIC MEXICAN CUISINE then you have to come to Don Chuy and try their delicious food. They simply serve fresh authentic quality Mexican food. We have tried variety menu items and everything was great, honestly you can’t go wrong whatever you order. My favorite are enchiladas, but tacos were delicious too. Tough choice, you need to try everything !!!! They have all the standard Mexican dishes.

The food is so delicious and filling, because the portions are huge and it is so affordable for the quality of the food and the size of the dish.

Food is made from the scratch every day and you can taste the difference in quality and freshness. Nothing beats the taste of the freshly cooked authentic homemade meal.

The service is amazing / especially thanks to Veronica for her excellent service and everyone is genuinely friendly and welcoming. Also the service is very quick and food came out very fast. This is family owned and operated business and they are really proud of their restaurants and food they serve. Which is truly rare to find these days.

The restaurant is very clean and nicely decorated with bright colors , very inviting casual counter service restaurant. They are open 24-hours for those late night cravings 😋.

Overall: authentic delicious Mexican food , awesome service and awesome atmosphere. Try them out and you will love it!!! We highly , highly...

edit The owner reached out and provided excellent customer service to make things right. When I have a chance to try the food again I'll rerate the food. As of now the customer service went well above and beyond and I look forward to giving Don Chuy another shot.

Ordered 2 orders of rolled chicken tacos/taquitos to go. Got home excited to try this place as the presentation looked good. I thought it seemed a tad expensive at first but then the orders had both guac and sour cream which isn't typical. I proceeded to try eating the rolled tacos and they were all overcooked to the point where the chicken was dried/shriveled up inside that you literally just took bites of crunchy tortilla that disintegrate into tiny bits. I probably wouldn't have written this bad review as clearly the mistake was the employee was busy and the food got overcooked, mistakes happen but since there doesn't appear to be a way to directly contact the store and ask for a refund/replacement order (phone number goes straight to a voicemail) a bad review was the option I had. Disappointed to say the least and out $15 and no lunch. Normally you'd see a taco full of white chicken meat but here you can make out some burnt crispy chicken in the one I broke open...

We recently had a disappointing experience with our order. The food was not prepared correctly, and the quality was far below our expectations. To make matters worse, my girlfriend was really upset because this was meant to be a relaxing treat for us after a long day. It was disheartening to have such a bad experience.

However, when I called the store to address the issue, I spoke with Veronica, and she completely turned the situation around. She immediately listened to my concerns with empathy and professionalism. Her genuine apology made us feel heard, and she quickly escalated the issue to her manager to ensure it was resolved. Not only did she offer compensation for the order, but she also reassured us that this situation would be corrected moving forward.

Veronica’s quick action, understanding, and ability to make things right transformed our frustration into appreciation. She went above and beyond to ensure we felt valued as customers, and because of her, we’re confident in giving the business another chance. It’s rare to see this level of customer service, and Veronica truly deserves recognition for her outstanding work. Thank you, Veronica, for your kindness and commitment to making...