Sundays at a Vietnamese Pho place are a gentle mix of families coming in after church, couples who just got back from a day of hitting markets and people hungover from the night before. I’ll let you guess which demographic I belong to on my recent visit.
Parking a plenty, nice large sign, freshly paved parking lot too. They have lime plants as their landscaping, kinda cool.
I already know I want pho and a bahn mi or pho and an appetizer or pho and a rice dish, oh and a thai tea. I wasn’t ready for a Vietnamese coffee.
Décor is nice, music not too loud, not quite loud enough to drawn out the 2 annoyed groups of female guests yacking on about some 20 year old first world problems. We are brought 2 glasses of half-filled water and lemons. Combo #1 Large pho with egg noodles, no flank, extra tripe. I was thankful this includes a meatball because how could any combo not. Softshell crab but topped with “salt” & pepper. I think you know why I singled out the salt here. The softshell crab already has a dipping sauce which was actually quite good and probably all you would need, but I always have to be difficult. Decent crunch, but I wasn’t a huge fan of it being broken up. A proper crab should be cooked whole. Lemongrass chicken was all onions, barely sautéed, the timing on ingredients is key when doing chicken and onions. The sauce was more hoisin-y and the chicken as dry. The heat level 9 was a 3, all pepper, rice was dry, like super dry. I’d hope by noon on a Sunday the rice would be on its 2nd batch, but probably was from the night before, no way rice dries that fast made that day, unless the cooker was left open. Bahn mi was a little expensive, but look good.
They need to address their service as the owner? who took my order was great, but the 2nd employee not food running was rarely seen, not looking after tables whatsoever, sloppy on the thai tea fill and missed the “no boba” part of the order. I’ll definitely come back again, but have much lower expectations of service. Every table had no/low water and had to make multiple requests for it. Prices are decent and I am a fan of the stand-alone location as it gives them better lighting. I don’t recall seeing a fish tank which is almost religion for a...
Read moreThis place looks very nice from the outside and very pleasing in the inside very Vietnamese and Asian decor beautiful tank of fish swimming around. But the food on the other hand was not seasoned well and was very overpriced for two entrees one side of teriyaki chicken and one smoothie and 4 veggie egg rolls cost us $60.61. and the service was terrible it gets a zero star from me . When we were entering the restaurant we were greeted with grab your own menu and we asked if we can sit in that area to the right so we could look at the menu being their first time customer wanted to make sure we were ordering something that we would both enjoy my husband and I, that when the gentleman came to take our order he was very rushy and did not look interested in explaining to us but some of the items were that we were trying to order and then the female cashier when bringing out our food dropped our food on the table in front of us told us that there was soy sauce and Sriracha in the bag and walked away without even a thank you for visiting us hope you enjoy the food have a great night I actually was the one to say thank you so much for the food and she never turned around to acknowledge me so unfortunately because of this experience I will not be coming to visit this place ever again and I don't recommend it to anyone else. ( That was take out ) - experience...
Read moreCame on a rainy night. Didn't seem too crazy packed, but I could tell they were definitely short staffed for the night. I'm surprised that they didn't bring in another server.
We waited several minutes to finally place our order after being seated. We even notified an employee that we were ready to order. He replied that someone would be in shortly to take it. About 7 minutes later a lady came out and skipped us to take an order from a party of two that arrived after us. We mentioned that we were next, but she didn't seem to care. This bad service set a bad tone. There are other more attentive pho restaurants nearby. The optics of having 2 whites guys served before a party with predominantly minorities does not look good.
Bad service can ruin a good meal, and great service can save a mediocre meal. We received the former.
The charbroiled beef rice dish was skimpy and the beef was really tough. I found it strange that it seemed cut with scissors. This dried the beef out more.
The egg rolls were in par. The pho broth was flavorful, but the amount of meat was very cheap. For a $12.95 bowl, it was underwhelming.
Also, no dishes were bussed the whole...
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