Great place. The food is delicious and so are the milkshakes. Understandably, it's difficult time for restaurants to try to accurately predict how much staff they should have on site on a particular day, given the uncertainty of the Covid era. Despite being a little overwhelmed by the amount of people coming in, the staff members were all wonderful. They were extremely kind courteous and helpful, even to a rude take-out customer who seemed to be looking for a fight from the moment he came in. They were clearly doing the best they could to make sure everyone got the best service and was taken care of as quickly as possible. While there may have been a decent amount of people, the crowd wasn't large enough to make me uncomfortable (and I am someone who has been struggling to readjust to being out in the world, so that really means something). I especially like that the layout of Halligan's for this reason. With its handful of partially separated dining rooms, the layout of the restaurant naturally spreads folks out. Our family was in one of the smaller rooms, where there were about 6 tables total but only two were occupied. From my seat, I could see most of the main dining area, which was probably closer to...
Read morePoor customer service notice!!! Halligan's Pub My teenage daughter was home alone and wanted to order a plain grilled chicken sandwich. She ordered from Halligan's on Grubhub. Searching through the site she could not find the sandwich in the menu but has ordered it before in person. So she ordered the closest thing she could find, the Cajun chicken sandwich. She put it clearly in the comments she wanted a plain chicken sandwich with no seasoning since one could not be found on line.
When it arrived it was seasoned. It was very spicy and she could not eat it. When I called to complain, I was told it is under burgers on the menu online and they were very argumentative with me. I still can not find it on the Grub Hub menu. When I asked if I could get a grilled chicken sandwich to replace this one, I was told it would be 10 dollars and some change. I asked if they were still going to charge us over this mistake, they said I would have to pay for the new sandwich. I hung up. I am now on my way to Jerzee's Sports Bar and Pizzaria to get a sandwich.
I highly recommend them instead for quick and customer focused service (and note that we have been longtime...
Read moreVery disappointing experience. One member of the party got a roast beef sandwich which she enjoyed, however I and the third member of our party were highly disappointed by our meals. He got the open face hot turkey sandwich, but he found that around a third of the turkey was overcooked and inedible. I got an impossible burger, which was also overcooked. I don’t believe that the sauce that was supposed to be on the burger was on there, and I never received the sauce on the side I requested.
Our server Peter was very inattentive, and we were not informed until after the meal that he was the only server working. They tried to excuse it by explaining they had a party of 50 outside, but when we arrived the only people other than those at the bar were a party of 2 at a table near us. This party seemed to be friendly with the staff and received better service.
When our server asked us how our meals were, we explained our dissatisfaction and he only laughed it off. The fact that we waited over a half hour for mediocre food and received subpar service definitely means we will not be...
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