Cafe Madeira — Restaurant in Springfield

I debated leaving this review because I didn't want to unnecessarily slam a small business - but I feel like I need to warn other people, especially since their Google reviews are strangely high (considering what an odd experience I had).

This is the strangest restaurant I've ever been to. It feels like you're sitting in the middle of a crowded store - where other shoppers are often walking right by your table and staring at you. The tables are sticky with peeling paint. The spinach artichoke dip was microwaved and served with random chip crumbs and baguette. The sandwiches were just bad. My guest and I both ate one bite of them and asked for the check. I paid $40 for a meal I didn't eat.

All of that plus the owner (or waitress, maybe?) just stood by our table, staring at us, trying to make conversation while we were waiting to eat our food.

After being in the kitchen for several minutes, she came out chewing on a huge bite of food, asking if we wanted turkey or ham on one of the sandwiches.

I'm sure her heart is in the right place - but I'd never come here again and I was embarrassed to...

Not enough words to explain what a disappointing experience we had with High Tea. First of all, we had to wait 40 minutes even though we were the only customers there. Dirty water pitcher with dried food clinging on the inside. After setting the salad plates in front of us, we sat there for five minutes waiting for silverware and napkins. We had to get up and go find her to get that from her. After finishing the food from the main course, she came around and looked at our plates and said, “Your plates look clean enough so you can just eat your dessert from it.”, instead of giving us clean plates like she did for the other courses. Very expensive for a...

Inside was cute. It was cluttered in their dinning area with boxes and loose inventory laying around. The shop was cool. Not a ton of stuff for my taste, but I know a lot of people that would like the store. Food time! We never smelled any food cooking, spinach dip took 30mins at the 50min mark of no sandwiches, still no REGULAR CHIA TEA (hot water and a tea bag) and being ignored when we asked for the tea a second time. We just paid for what we got and left. I dont know what the deal was, but that WASP...