Busy Bee Café — Restaurant in Springfield

I recently went in to have breakfast and was absolutely shocked with the service.

We were sat at a table with crumpled paper menus that had food and drink stains all over them. It took over 10 minutes to be greeted by a waitress in our section. We placed our order and waited 45-60 minutes for our food to arrive.

During this time, I had noticed other impatient and upset customers in the same situation in a not so busy restaurant. The people next to us got their food and had a biscuit missing. They waited 10 minutes for a waitress to come over and deliver them bacon. When they let her know that wasn’t theirs, two waitresses bickered with each other across the restaurant arguing where it went before they were corrected by the table saying they needed a biscuit and proceeded to wait even longer - the bacon was returned to sit under the lamp. I saw one of the cooks grab eggs from one plate and move it to another WITH HIS HANDS. After watching our food sit under the heat lamp for 10+ minutes and watching the 5-6 employees aimlessly wander past it. After over an hour since being seated, not only was French toast cold - the syrup had a nasty film on it, my hash browns were undercooked AND I received the bacon that had been sitting under the heat lamp for at least 15 minutes. I stacked my food all up and did not eat it.

If you’re paying that much for breakfast and waiting that long it better be a damn good breakfast.

What an absolute shame & embarrassment for...

Betty the owner she's overpowering she likes to push your customers around if you like me and pushed her out and be disrespected it's do something wrong and be bitched out I mean bitched out I mean bitched out by Betty and her restaurant right in the middle of your meal from all her customers she has no feelings for you she has no feelings for you and she has no feelings for you Betty and Gene only have feelings for what's inside your wallet Betty and Gene only have feelings for what's inside your wallet what's in your wallet that is what they want only they're the funniest funniest funniest business owners will ever meet in Springfield Oregon Gene and Betty or just Grace to business owners in Springfield Oregon Gene and Betty and out of Springfield town they're disrespectful people they're disrespectful people and again there disrespectful people I would never go again I've tried it three times Betty bitched me out the last time I lost my wallet ask her to go box realtor my truck waiting for my wife to come out I sent her flowers telling her I was sorry even though I wasn't sorry and told her we will just stay away good luck people Busy Beads as the phony phony place to go good luck hope you enjoy eating there that's right you never text me Allen Davis you don't know who I am never good day the waitresses Gene and Betty and their customers are backstabbers to Allen and Carol Davis Springfield Oregon all you back stabbers know who we are...

It's NOT the Busy Bee we all once knew and loved. Same name, different owners and VERY different service!

We went to Busy beads on Saturday one week after their grand reopening. All I can say is that it's not the busy bee we knew. I watched three sets of guests come in, not be greeted or spoken to by staff and then after about 15 to 20 minutes each, they all left.

The staff seemed completely unaware. The portion sizes are smaller, the menu was very similar to what it used to be. However, for the last 13 years we have gone to busy be and order the same thing and my husband and I split it. The server seemed annoyed that we were only ordering one meal and did not split the plates despite having asked to do so.

She delivered the wrong toast after having been asked three times for the toast. Finally, when it arrived, it was the wrong kind of toast. By that time we were almost done with breakfast.

More than anything though, was the complete lack of customer service. She did not come back to see if we needed anything else, I had to go up to the counter and ask for my refill. This experience was shared was almost everyone that I could see or hear with an eyeshot or ear shot. No one seemed particularly happy with the bad service. She seems nice enough, but she is not a good server. My guess is she's a new owner.

When I left my husband and I both looked at each other and said we don't think we'll...