Thereâs something oddly comforting about the smell of pizza dough, industrial cheese, and fryer oil drifting through a small-town strip mall. You know that smell. The one that doesnât just hit your nostrilsâit hugs your childhood, your college hangover mornings, your midnight shame-snacks. Walking into Dominoâs in Springfield, Vermont was like stepping back into a time when five bucks and a dream could buy you dinner and a bad decision.
The moment I walked in, the smell was already halfway to assaulting my taste buds. It was like a greasy hug from your high school cafeteria lady who had a secret soft spot for you. I wasnât here for innovation or artisanal crusts. I wanted cheesy bread. Nothing more, nothing less. One warm, sodium-packed carb-brick to fuel my regrets and remind me that Iâm still alive.
But then⌠oh, then.
Across the room, the pizza artisanâletâs call her Cathyâwas doing her best performance of "I Swear I Was About to Put Gloves On." No gloves. Just her, the dough, and a fistful of shredded mozzarella like she was blessing it with her DNA. There was a momentâa grunt, a nose wipe, and then, for the final act, a gentle wipe of her hands on her shirt. The kind of move you only make if you've worked through the lunch rush, three hangovers, and a broken walk-in cooler.
I thought about turning back. I did. But I had already committed. I handed over my crisp $20 bill like a man who knew too much and not enough all at once.
Customer service? Surprisingly, Cathy had the warmth of someone whoâd maybe once been a preschool teacher before life steered her toward the cheese. She was kind. She smiled. She took my order and gave me change like she meant it. Four out of five stars just for the attitude, even if the rest of the experience was a hygiene-themed episode of Fear Factor.
Eventually, my cheesy bread came outâlate and looking like it had seen some things. It had the color and char of a steak cooked by a dad who insists he knows what medium-rare means but actually thinks âblackenedâ is a flavor profile. I took a photo of it. For science. For posterity. For therapy.
I didnât complain. I didnât scream. I didnât make a Yelp post in all caps. I just took my cheesy bread, nodded at Cathy, and walked out into the Vermont night like a man who had seen the underbelly of fast food and lived to tell the tale.
Final Verdict:
Nostalgia: 9/10
Flavor Smell in the Air: 10/10
Food Safety Protocols: 1/10
Cheesy Bread Execution: 4/10, but emotionally⌠still a 6
Customer Service Vibe: 4/5, because kindness counts
Likelihood of Return: Somewhere between âonly during a zombie apocalypseâ and âif I lose a betâ
Dominoâs in Springfield gave me everything I didnât know I needed and nothing I really wanted. But damn if that smell didnât almost make it all...
   Read moreTHEY HAD TO MAKE MY PIZZA A SECOND TIME AND GAVE NO REASON WHY , WHILE THE REST OF OUR FOOD SAT THERE DONE, THEN THEY GAVE US OUR FOOD AND WE MADE IT HALF WAY HOME AND FOUND THAT THEY FORGOT TO GIVE US OUR LOADED TATER TOTS AND WHEN I WENT BACK THERE AND TOLD THEM JUST TO REFUND ME THEY SAID IT WOULD TAKE ANOTHER 3 TO 5 DAYS TO GIVE ME BACK MY MONEY SO I SAID JUST MAKE THEM SO I WAITED ANOTHER 7 MINUTES AND WHEN THEY GAVE THEM TO ME THEY SAID SORRY IF WE WOULD OF KNOWN THAT WE WOULD OF MADE IT WITH THE REST OF THE ORDER.. I SAID WELL ITS ALL ON THE SCREEN IN FRONT OF YOU AND ITS ON THE PRINTED PIECE OF PAPER WITH THE REST OF THE ORDER...THEY DID NOT OFFER TO COMPENSATE US OR ANYTHING AT ALL...( THIS IS NOT THE FIRST TIME THIS HAS HAPPENED WITH THIS STORE) I HAVE BEEN IN BUSINESS FOR 20 YEARS AND I DO NOT EVER WRITE ANYTHING LIKE THIS BUT I FEEL THAT IT NEEDS TO BE SAID.... I WOULD NOT RECOMMEND GOING TO THIS DOMINO'S...
   Read moreMy boy loves dominos, as do I. Our food has always been spot on, coupons keep it cheap. The only downfall I have experienced is receiving a spicy cheese pizza, & it was a late night, when I called nobody answered and then they were closed. I called the following day to complain and they said that I would have had to call the prior day, which I did and they don't answer all the way up until close (it was about 1130), but they wouldn't replace the pizza due to this. My 6 year old obviously wouldn't eat a spicy buffalo cheese pizza. Another time we had ordered a pep/onions pizza and a cheese pizza, they put onions on our cheese pizza. They did however replace and deliver this mistake. We order on a regular, & everyone is always friendly! We...
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